Customer Service Associate

Walgreens • Portland, TN • 2w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1613956BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 104 HIGHWAY 52 W,PORTLAND,TN,37148

Full District Office Address: 104 HIGHWAY 52 W,PORTLAND,TN,37148-01406-11129-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11129-PORTLAND TN

Similar Jobs

RN Unit Manager

Gallatin Center for Rehabilitation and Healing • Gallatin, TN • 1w ago

Management & Administrative

RN/LPN Unit Manager $3,000 Sign On Bonus!!! The Gallatin Center for Rehabilitation and Healing is looking to hire a Unit Manager to join their team. Job Description: Perform administrative duties such as completing medic...

1w ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Westmoreland, TN • 1w ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

1w ago

Go to Apply

Customer Service Advisor

Valvoline • Gallatin, TN • 2w ago

Management & Administrative

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

2w ago

Go to Apply

Service Champion

Taco Bell • White House, TN • 3w ago

Management & Administrative

Salary Up to $13 an hour depending on experience Available Shifts All shifts including Late Night Weekdays and Weekend Full and Part-time Positions Benefits FREE Food Provided while on Duty Flexible Schedule Competitive...

3w ago

Go to Apply

Service Champion - TN 2

Taco Bell • Gallatin, TN • 3w ago

Management & Administrative

Salary Up to $14 an hour Available Shifts All shifts including Late Night Weekdays and Weekend Full and Part-time Positions Benefits FREE Food Provided while on Duty Flexible Schedule Competitive Pay with Quick Increases...

3w ago

Go to Apply

Service Champion

Taco Bell • Gallatin, TN • 3w ago

Management & Administrative

3w ago

Go to Apply

Customer Service Representative

Advance Financial • Gallatin, TN • 4w ago

Management & Administrative

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. What You'll Do Welcome customers and work...

4w ago

Go to Apply

Quality Control Manager

Trader Joe's • Franklin, KY • 4w ago

Management & Administrative

Quality Control Manager Location: 90000 - 4012 Scottsville Road Job Location City Franklin Job Location State Kentucky Job Location Zip Code 42134 Job Type: Office Exempt Starting Pay Rate: $65,000 - $80,000 / year Who a...

4w ago

Go to Apply

Manager - Riverview/Trousdale Market

LifePoint Health • Gallatin, TN • 4w ago

Management & Administrative

Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Drag Edit Delete Directs and evaluates depart...

4w ago

Go to Apply

Wireless Sales Pro

Acosta Group • Gallatin, TN • 4h ago

Sales & Marketing

Wireless Sales Pro General Information Company: PRE-US Location: GALLATIN, Tennessee, 37066 Ref #: 71658 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements Premium operates w...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.