011730 CCA-Tech Architecture&Engineering
Position Summary:
The Lead Software Engineer leads software engineers in the development and support/maintenance of software solutions, including but not limited to integrations, web applications and services, API, ETL processes, batch, and/or job orchestration spanning all systems and functional areas (such as clinical, claims, enrollment, reporting, finance, and various corporate areas).
The Lead Software Engineer is a technical leader within the software engineering discipline, involved in every stage of the software development lifecycle, with technical leadership responsibilities throughout.
The Lead Software Engineer is hands-on while effectively leading (organizing, guiding, and mentoring) software engineers.
The Lead Software Engineer works with software engineering leadership to establish, promote, and foster CCA's standards & best practices to improve quality and efficiency across the organization to build and maintain elegant software solutions with high availability, accessibility, ease of use, technological sophistication, and reliability in handling complex data and ever-growing data sets and user base.
Supervision Exercised:
No, this position does not have direct reports.
Essential Duties & Responsibilities:
Leads and performs hands-on development and support/maintenance of CCA's software solutions
Actively engages in applications architecture and strategy -providing vision, problem anticipation and problem solving to the teams involved in systems analysis, reporting and applications development.
Contributes to own self-development of business and technical acumen; provides guidance to software engineering team members to develop their business and technical acumen
Is accountable for assigned technology domain areas, projects, and solutions, including but not limited to project planning and execution, release planning, change management, and production operations support
Participates in leading, coaching, technical mentoring, and tracking performance of software engineers
Works with department leadership to guide software engineers on standards, methodologies, best practices, systems, and processes to drive quality excellence and continuous improvement
Collaborates with IT and business teams to understand business drivers/goals to align and deliver engineering solutions.
Provides assistance and advice to business users in the effective use of applications and information technology.
Keeps abreast of emerging software engineering trends, tools, techniques and identifies those that can enhance, transform, or create business capabilities
Works with software engineering leadership to create and communicate estimates of resources, timelines, updates, needs, and risks for delivering both projects and operational activities
Executes quality excellence through standards, best practices, and continuous improvements
Executes the analysis of business requirements, design specifications, development, and technical and user documentation of report development through direct interaction with project teams and stakeholders
Communicates and escalates issues, needs, risks, and ideas to appropriate audience in an appropriate and timely manner; seeks assistance in a timely manner
Provides status updates on regular cadence as requested by management team
Leads and supports the research, recommendation, and innovation and usage of new processes, tools, software and digital development technologies
Functions as technical leader within within domain(s) and across IT as appropriate
Leads software engineers in multiple simultaneous initiatives, projects, and support efforts of moderate complexity.
Creates and maintains work tickets, tracking, updates and follow-up; assists creating technical "how-to" documents as appropriate
Leads, tracks, monitors, and resolves production support issues; document activities and solutions. Provide emergency support as necessary, including after-hours. Conducts root-cause analysis.
Leads and assists other software engineers be more productive, managing multiple priorities.
Builds trust and relationships across departments within IT and with business groups.
Working Conditions:
Standard office conditions.
Member Facing:
? NO: The job duties do not involve face-to-face contact with members, even for staffing coverage purposes.
Required Education (must have):
Bachelor's degree in computer science, information technology, management information systems, related discipline, or equivalent experience
Desired Education (nice to have):
Master's degree preferred but not required
Azure certification(s) preferred
MA Health Enrollment (required if licensed in Massachusetts):
No, this is not required for the job.
Required Experience (must have):
Minimum of 3 years of experience leading a technical team.
Minimum of 8 years of hands-on software engineering experience
Experience in supporting IT production operations
Experience leading software engineering, front-end web, systems integrations, API, back-end batch processing, and/or ETL teams
Experience designing, developing, implementing, and supporting high-volume, complex transaction systems
Experience within healthcare industry, including a payor or managed care organization and with associated information systems.
Strong experience in software engineering methodologies, best practices, and current technologies.
Relational database development experience and proficiency (writing, troubleshooting, and optimizing) with advanced SQL concepts such as complex joins, triggers, cursors, correlated sub queries, analytic functions
Experience working with one or more source version control tools (such as SVN, CVS, Git, TFS, Rational ClearCase)
Experience with batch job processing and scripting
Experience working with end users to gather requirements and build technical solutions from concept to implementation.
Experience with data modeling including normalization, logical and physical designs
Experience extracting data from a variety of data stores including relational databases, RESTful APIs,
Experience working with cross-functional technical teams.
Desired Experience (nice to have):
Healthcare desired but not required
5 years experience with web applications, event driven integrations and APIs
Experience with Domain Driven Design
5 years of cloud experience - preferrable with Azure
Experience with MS-SQL, T-SQL, PL-SQL Server
Experience with Azure Data Factory
Experience with Electronic Data Interchange (EDI)
5 years experience in Agile, DevOps, SDLC and ITSM methodologies preferred
Experience implementing web security protocols and systems (http, oauth 2.0, saml, LDAP)
5 years experience with Scaled Agile
5 years C# and .NET experience
Required Knowledge, Skills & Abilities (must have):
Understanding of cloud services such as AWS, Azure, and GCS (application compute, storage, networking) tools
Skilled at project estimation, project work-breakdown-structures with dependencies, and forecasting staffing needs
Skilled at delivering market-quality, extensible, and maintainable software solutions
Ability to lead and mentor software engineers
Ability to present fact-based data, make/support a business case, and influence decisions
Demonstrated skill with programming languages, including but not limited to SQL
Demonstrated skills in technical leadership
Learns quickly and takes on new challenges.
Possesses strong business analytical and IT knowledge and communication skills -ability to talk to business stakeholders and map their business requirements to IT initiatives, projects, tasks
Is detail-oriented and well organized
Understands and leads software design constructs (design patterns, REST, Event-Driven integrations, microservices, etc.).
Strong written and verbal communication skills (fluency in English is a must): articulate and effective communicator and presenter, able to describe complex problems and solutions in simple or understandable terms.
Expert troubleshooting
Knowledge of software development, DevOps, and industry best practices
Ability to work calmly and constructively under pressure and deliver on commitments
Required Language (must have):
English
Desired Knowledge, Skills, Abilities & Language (nice to have):
Demonstrated skill with C# and .NET programming
Domain-driven-design (DDD) experience along with the related associated design and intengration experience
Experience developing software solutions for life sciences or healthcare applications and working in a regulated environment (e.g. HIPAA, CLIA, FDA, SOX).
Working knowledge of Agile Frameworks (Scaled Agile) and tools (Atlassian Jira).
Web application and microservice development background
Azure Data Factory background
Python background
Salesforce background
Azure cloud certifications
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.
