Flexible Consumption Billing Implementation Manager

Deloitte • San Francisco, CA • 2h ago

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on June 27, 2025

Work You'll Do

Our practitioners work in integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions. These project teams will often include leaders and specialists from other business and technical disciplines from within the consulting practice and from our clients. A focus on teamwork is therefore critical. As a billing solution expert, you will bring considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities. As a Manager you will:

Provide service excellence by identifying key client business issues

Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches

Evaluate and validate analysis and developing recommendations for the client in the @context of the overall engagement

You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.

The successful Manager you will possess:

Strong communication skills - ability to communicate complex system concepts to a business audience in a clear and concise manner

Ability to facilitate clients' most complex business requirements

Knowledge of basic accounting policies, and implications

Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required

Leadership - proven ability to lead complex engagements, both business and technical, including multiple dependencies and integration points

Problem solving and troubleshooting skills with the ability to exercise mature judgment

The Team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required:

5+ years experience in subscription billing within consulting or industry, specifically focused on delivering cloud-based subscription billing solutions

5+ years experience with end-to-end implementations of Subscription Billing solutions (e.g. Zuora Billing, Oracle NetSuite, SAP BRIM)

Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.

Limited immigration sponsorship may be available.

A Bachelor's degree

Preferred:

Minimum 2 years of experience designing or optimizing lead-to-cash and record-to-report processes and end-to-end architectures.

At least 2 years of direct experience across all phases of the Software Development Life Cycle (SDLC), including Design, Build, Quality Assurance (QA), User Acceptance Testing (UAT), and Support.

Minimum 2 years of practical experience applying Agile and Scrum methodologies to deliver technology or business solutions.

At least 2 years of experience conducting architecture assessments and developing implementation roadmaps for subscription billing solutions.

Minimum 2 years of experience designing and configuring cloud or SaaS-based billing solutions in complex, multi-entity environments.

At least 2 years of experience designing integrations with upstream systems (such as Ordering, Provisioning) and downstream ERP applications (such as General Ledger)

Minimum 1 year of experience managing teams of 5 or more people, including responsibility for performance, deliverables, and team development.

An advanced degree

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Customer_US

SS_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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