Assistant Account Manager

ABM Industries • Princeton, IN • 3w ago

Overview

ABM Industries is seeking an Assistant Account Manager. As an Assistant Account Manager, you will sit at the intersection of project delivery, operational efficiency, and leadership support-driving initiatives that bring value to the business and ensuring smooth execution across internal and external stakeholders. This role is ideal for a detail-oriented, highly organized individual who thrives in a fast-paced environment and enjoys both project ownership and team coordination

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2025/ABM\2025\Employee\Benefits\Staff\&\Management_No%20Date%209.5.24.pdf)

Essential Functions:

Supervise the daily activities of operations team members.

Set priorities for the team to ensure completion of tasks.

Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.

Participate in monitoring and developing team member performance, including evaluations, training, and recognition.

Ensure work assignments and schedules meet department, facility, and contractual needs.

Respond to client inquiries, requests, and concerns.

Utilize company policies and guidelines to solve work problems.

Ensure department training programs and recertification programs are being conducted within appropriate timeframes.

Meet with clients to ensure needs and expectations are being met.

Implement and manage quality control monitoring and safety programs; maintain a safe work environment.

Achieve operational performance and functional service activities.?

Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks. ?

Monitor and maintain appropriate staffing levels and daily schedules.

Obtains updates of completed work from the various site trade groups for confirmation of work completions or to determine reason for inability of maintain the schedule. Manages tracking of open work requests and work packages that have been planned and are awaiting scheduling.

Performs other duties as assigned or requested.

Qualifications:

One to three years of facilities management experience is preferred.

Bilingual (English and Spanish) preferred.

Ability to adjust work schedule as needed to support the operation.

Ability to effectively lead a staff of direct reports.

Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.

Basic understanding of computer programs, including Microsoft Office.

Ability to work in a fast-paced work environment.

Ability to resolve issues under tight timeframes and pressure.

Ability to prioritize assignments and projects and to multi-task within restricted time constraints.

Excellent team building and planning skills.

Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.

REQNUMBER: 120067

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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