Introduction:
We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.
Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.
The position will be guided by ACDC's Corporate Values Platform in all activities.
Position Summary:
Job Title: Entry-Level IT Support
Full Time or Part Time: Full Time
Temporary/Seasonal/Regular: Regular
Compensation: $22-28
Travel/Location: Remote with travel up to 25%
Benefits Summary:
Medical, Vision, and Dental Insurance
Short-Term Disability/Voluntary Long-Term Disability
401(k) Account with Company Match
Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
Paid Parental Leave
Training and Professional Development Opportunities
Wellness Benefits/Allowance
Corporate Computer
Time off to Volunteer
Cell Phone Allowance
Mission of Role/Position Summary:
We are seeking a motivated and detail-oriented Entry-Level IT Support to join our growing team. This is an excellent opportunity for recent graduates or individuals with foundational knowledge in IT or computer science to gain hands-on experience in a dynamic and supportive environment.
Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
Provide technical support to internal users, including troubleshooting hardware, software, and network issues.
Assist in the development, testing, and maintenance of software applications.
Monitor system performance and ensure the security and integrity of IT infrastructure.
Document technical procedures and user guides.
Collaborate with team members on IT projects and software development tasks.
Participate in code reviews and contribute to continuous improvement efforts.
Knowledge, Skills, and Abilities:
Basic understanding of programming languages such as Python, Java or Javascript.
Familiarity with operating systems (Windows, macOS, Linux) and networking fundamentals.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Eagerness to learn and adapt to new technologies.
Expected Hours of Work:
Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.
Travel Requirements:
Up to 25% travel is expected for this position.
Must be willing to travel and deploy to client sites for extended periods of time.
Physical Demands:
Sitting or standing for hours at a time.
Ability to work at a computer for extended periods of time if needed.
Ability to lift up to 15 lbs. repetitively throughout the day and as needed.
Working Environment:
Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.
Requirements
Experience/Education Required:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
1-3+ years experience and understanding of programming languages (Python, Java, JavaScript).
1-3+ years experience working with or supporting operating systems (Windows) and networking fundamentals.
1-3+ years experience utilizing customer service, excellent communication, and interpersonal skills.
Eagerness to learn and adapt to new technologies.
Strong problem solving skills and attention to detail.
Experience/Education Preferred:
Experience with version control systems (e.g., Git).
Exposure to cloud platforms (e.g.. AWS. Azure, Google Cloud).
Knowledge of databases and SQL.
Additional Qualifications:
Must be 18 years of age or older.
Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
Must pass company and any applicable client background check and reference check upon offer of employment.
Benefits
Temporary positions are not benefits eligible except where required by law.
EEO Statement
AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,?compensation,?and training.?AC Disaster Consulting?will not tolerate discrimination or harassment based on any protected characteristic.
Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.
We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the?E-Verify Website (https://www.e-verify.gov/) ?and this link to view the?E-Verify rights poster (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\Participation\Poster_ES.pdf) ?to understand your rights in this process.
