Director of Food & Beverage

Crescent Hotels and Resorts • Chicago, IL • 2d ago

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Hotel Lincoln-Chicago is situated in one of Chicago's most desirable neighborhoods, Hotel Lincoln offers sweeping views over leafy Lincoln Park and the blue waters of Lake Michigan. This upscale boutique hotel also features award winning eateries to include the J. Parker rooftop bar where you can experience a 360-degree view over both the Chicago skyline as well as Lake Michigan and Lincoln Park below.

We are committed to providing you with:

An exceptional benefit plan for associates & family members including Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, Flexible Spending Account

401K matching program for all eligible associates

Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Branded Hotel Associate Discounts

Employee Assistance Program

What you will be doing:

The Director of Food and Beverage is responsible for overseeing the entire operation of restaurants, bars, banquets and culinary at the property. The goal is maximizing food and beverage revenue; selecting, training and developing team members; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. Ensures compliance with health, safety, sanitation and alcohol awareness standards and liquor laws. Keeps high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service.

Essential Functions:

Achieve budgeted revenue and labor expenses.

Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.

Direct and maintain food handling in compliance with sanitation laws.

Direct purchasing, kitchen, restaurants, lounge & coffee shop.

Insure compliance with all Crescent's policies and procedures.

Investigate and resolve food quality and service complaints.

Maintain employee appearance standards in food and beverage department.

Maintain procedures for securing of moneys and all hotel equipment.

Manage in compliance with local, state, and federal laws and regulations.

Maximize food and beverage department profitability.

Monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations.

Promote employee empowerment.

Select, train, supervise, develop, discipline and counsel employees in accordance with Crescent's policies and procedures.

Complete other duties as assigned by supervisor to include cross training.

Respond to all food and beverage-related guest correspondence.

Conduct or assist in scheduling liquor liability training.

Attend divisional departmental meetings, mandatory meetings including Executive Team.

Conduct departmental meetings.

Develop short and long term financial operating plans.

Implement and maintain incentive programs.

Maintain inventory control (beverages, glass, china, silver, approve orders).

Maintain MSDS procedures according to OSHA.

Participate in the development of the annual budget.

Use statistical analysis to determine improved courses of action.

Other duties as assigned by GM.

What is required:

Bachelor's degree or minimum 4 years experience in food and beverage management.

Ability to interpret financial and operational data into operational plan.

Time management skills.

Negotiation skills.

Ability to manage according to employment laws of jurisdiction.

Read, write and speak English fluently.

College level reasoning, math, computer and language skills.

Ability to train employees in alcohol intervention, food handling, and sanitation.

Food/Beverage Service Worker Permit, where applicable.

Ability to communicate effectively with the public and other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Qualifications

Behaviors

Required

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Motivations

Required

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Licenses & Certifications

Required

Bartending License

Experience

Required

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