Customer Support Consultant

REYNOLDS & REYNOLDS CO • College Station, TX • 2w ago

As a Customer Support Consultant, you will assist our customers by phone and email to troubleshoot issues and gather information to learn more about their needs and expectations. You will work to explain possible solutions, confirm issue resolution and ensure clients feel supported in using Reynolds and Reynolds products and services. We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis. Training is provided and you will have the ability to learn more about our industry and gain certifications on many of the products and services we provide to dealerships.

Requirements:

Bachelor's degree, preferred

Exceptional written and verbal communication skills

High attention to detail

Strong customer service skills

Benefits: Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

What We Do At Reynolds Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry's only Retail Management System. If you've ever purchased a vehicle at a dealership, there's a good chance we had a hand in that transaction. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.Reynolds and Reynolds is an equal opportunity employer. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

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