Operations Manager

Wells Fargo • Saint Louis, MO • 7h ago

About this role:

Wells Fargo is seeking an Operations Manager as part as brokerage Credit Monitoring and Reporting - Primary Credit Line team within Wealth and Investment Management (WIM) Operations. This team is responsible for executing key processes related to the risk management of WIM's securities-based loan portfolios, such as out of margin monitoring and collateral liquidations.

Additionally, this team is responsible for key non-lending related processes such as monitoring client trading activity for regulatory compliance, monitoring and collecting miscellaneous account debits, and reviewing insufficient funds transactions related to client-initiated banking transactions. Learn more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

In this role, you will:

Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area

Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance

Engage stakeholders and internal partners associated within the Operations area

Work independently on moderately complex issues and projects

Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

Provide training, performance, evaluation and coaching of less experienced team

Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility

Provide responsibility for budget and financial performance

Collaborate and influence all levels of professionals including more experienced managers

Lead team to achieve objectives

Manage allocation of people and financial resources for Operations

Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

2+ years of leadership experience

Desired Qualifications:

4+ years of experience with broker-dealer securities transactions or comprehensive review

4+ years of credit risk mitigation and/or quality control experience

Solid budget and financial management skills, including resource management

Excellent verbal and written communication skills

Ability to effectively interact with all levels of the organization

Ability to meet stringent deadlines

Strong analytical skills with a high attention to detail and accuracy

Ability to proactively identify and execute actions to improve business processes

Ability to develop innovative approaches to complex business issues with the ability to clearly express ideas and concepts to associates and other stakeholders

Ability to develop and utilize key measurements to provide oversight of effective business process execution

Ability to assess complex situations and act quickly to resolve

Successful completion and registration of FINRA Series 99 or equivalents

Job Expectations

Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire

Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position

Posting Location

Saint Louis, Missouri

Posting End Date:

22 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-457905

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