Entry Level IT Support (Graveyard)

TEKsystems • Portland, OR • 3w ago

A Company in NE Portland is hiring a System Support Specialist (Graveyard) to join the team for a great long term opportunity!

Job Description:

Responsible for creating a positive customer experience by professionally, accurately and efficiently handling incoming calls from customers and Field Operations to answer questions and/or assist in troubleshooting of communication equipment, consoles, terminals, boards/auxiliary odds boards, and other equipment.

Acts as a back-up operator to ensure the integrity of the clients system.

Monitor error logs, system alerts, and communication networks. Report errors per guidelines including escalation based on established protocols.

Responsible for data entry into scheduling system and validating the accuracy of the entries.

Performs User Acceptance Testing for new software versions.

Enter every incoming call as a Service Desk ticket

Enter every customer email as a Service Desk ticket (excluding Service Desk bounce backs)

Qualifications:

A+, Google IT Certification or a similar certification is a plus.

6 months to 1 year of customer service with some tech support experience is preferred

Must be at least 18 years of age with a High School diploma or GED.

Some experience with configurations of consoles, routers, port servers, switches and printers is preferred.

Proficient with Microsoft Office, especially Outlook, Excel and Word.

Must be punctual and have reliable transportation.

Shift: Must be able to work the graveyard shift of Wednesday-Saturday from 6pm to 430am pst.

**If Interested:

Please apply to the job application and email Derek at Dmautz @teksystems.com

Pay and Benefits

The pay range for this position is $18.00 - $18.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Portland,OR.

Application Deadline

This position is anticipated to close on May 28, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Similar Jobs

ML Software Engineer

Siemens • Wilsonville, OR • 3h ago

IT & Engineering

Job Family: Software Req ID: 467027 Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic product...

3h ago

Go to Apply

Medical Assistant - Gastroenterology

PeaceHealth • Vancouver, WA • 3h ago

Hospital & Medical

Description PeaceHealth is seeking a Medical Assistant - Gastroenterology for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $24.99 - $33.73. Hiring Bonus may be Available. T...

3h ago

Go to Apply

Medical Receptionist

Robert Half • Clackamas, OR • 3h ago

Hospital & Medical

Description Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These i...

3h ago

Go to Apply

Associate Medical Assistant

Providence • Portland, OR • 3h ago

Hospital & Medical

Description The Medical Assistant (MA) II works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA II performs all aspects of the...

3h ago

Go to Apply

Medical Lab Technologist

Actalent • Portland, OR • 3h ago

Hospital & Medical

Medical Lab Scientist MUST HAVE ASCP LICENSE!!! Shifts Available: 1p-930p M-F Rotating Weekends 9p-7:30a 4x10's either Sat or Sun required Rotating Weekends Job Description Join a dynamic and fast-paced inpatient laborat...

3h ago

Go to Apply

Medical Assistant - Pulmonary

PeaceHealth • Vancouver, WA • 3h ago

Hospital & Medical

Description PeaceHealth is seeking a Medical Assistant - Pulmonary for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon sever...

3h ago

Go to Apply

Medical Assistant - Dermatology

PeaceHealth • Vancouver, WA • 3h ago

Hospital & Medical

Description PeaceHealth is seeking a Medical Assistant for a Full Time, 0.90 FTE, Day position. The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors,...

3h ago

Go to Apply

Lead Data Scientist

Deloitte • Portland, OR • 3h ago

IT & Engineering

Do you have a strong background in machine learning and deep learning? Are you interested in utilizing your data science skills and working with a small team in a fast-paced environment to achieve strategic mission goals...

3h ago

Go to Apply

Physical Therapist - Outpatient Neuro

PeaceHealth • Vancouver, WA • 8h ago

Hospital & Medical

Description PeaceHealth Southwest Medical Centers Outpatient Clinic is seeking a Physical Therapist - Neurology for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $45.14 - $6...

8h ago

Go to Apply

Physical Therapist - Outpatient Neuro

PeaceHealth • Vancouver, WA • 8h ago

Hospital & Medical

Description PeaceHealth Southwest Medical Centers Outpatient Clinic is seeking a Physical Therapist - Neurology for a Part Time .8 FTE, Day position. The salary range for this job opening at PeaceHealth is $45.14 - $67.7...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.