Customer Service Coordinator - Manufacturing

Robert Half • Vista, CA • 8h ago

Description

Bring your organizational skills and customer service expertise to this critical Customer Service Coordinator position within the manufacturing industry. Based in Vista, you'll act as the liaison between the company, clients, and production teams, ensuring customer satisfaction with seamless communication and precise coordination of orders. Your role will be pivotal in fostering lasting relationships with partners in a fast-paced, detail-oriented environment.

Key Responsibilities:

Serve as the primary point of contact for client inquiries regarding order status, shipping, and specifications.

Coordinate with internal teams, such as production and logistics, to streamline the order fulfillment process.

Accurately process purchase orders, confirm shipment schedules, and resolve discrepancies or delays.

Utilize ERP systems to maintain real-time order tracking, inventory levels, and customer databases.

Proactively identify areas for process improvement, offering suggestions to enhance customer experiences.

Uphold strict attention to detail in creating and reviewing invoices, contracts, or order specifications.

Act as a problem-solver, addressing challenges rapidly and providing solutions that align with company goals.

Requirements

High school diploma required, Bachelor's degree in Business or a related field preferred.

2+ years of experience in customer service, order coordination, or a similar role in manufacturing/supply chain.

Proficiency in ERP systems such as SAP or NetSuite, along with advanced Excel skills (pivot tables, VLOOKUPs).

Exceptional organization, time-management, and multitasking skills.

Ability to thrive in a fast-paced environment while maintaining meticulous attention to detail.

Why You'll Love This Role:

Be part of a dynamic manufacturing company with room to advance your career.

Opportunities to collaborate with cross-functional teams and interact with a diverse client base.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Customer Service Representative

Robert Half • Oceanside, CA • 1w ago

Management & Administrative

Description If you're passionate about helping others and want to make a difference in the healthcare industry, this opportunity is for you! Our client in Oceanside is looking for a Customer Service Representative to joi...

1w ago

Go to Apply

Customer Service Manager

Robert Half • Vista, CA • 1w ago

Management & Administrative

Description Our client in Vista is looking for a Customer Service Manager to lead their customer success team and ensure high-quality service delivery. This leadership role is perfect for someone who thrives on managing...

1w ago

Go to Apply

Customer Service Manager

Robert Half • Vista, CA • 1w ago

Management & Administrative

1w ago

Go to Apply

Business Office Manager/HR

Robert Half • Oceanside, CA • 1w ago

Management & Administrative

Description Our client in Oceanside is looking for a Business Office Manager with HR experience to oversee office operations while supporting human resources functions. This role requires a versatile professional who can...

1w ago

Go to Apply

Sales Consultant

CARMAX • Escondido, CA • 1w ago

Management & Administrative

7654 - Escondido - 830 Dan Way, Escondido, California, 92025 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers can buy the vehicles they w...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.