Field Operations Manager

Solenis, LLC • Longview, WA • 3w ago

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com.
Perks of working with us!
Competitive health + wellness benefit plan
Continuous professional development with many opportunities for growth!
Recharge with 15 days of paid time off
Competitive Salary and Bonuses
401k Plan
Job Description
The Technical Support Manager will oversee the technical operations and field service activities for our Commercial Aquatics products. This role requires a strong technical background, excellent project management skills, and the ability to manage onsite product application & training on Solenis commercial aquatics products.
You will:
Provide technical training and support to field technicians to ensure high-quality work.
Provide on-site and remote technical support for CCH and Pulsar product lines including feeders and controls.
Conduct installation consultations and diagnose issues impacting product performance, even if not directly related to company products (e.g., equipment, chemistry, site practices, controllers).
Coordinate with clients, contractors, and internal teams to ensure project timelines and budgets are met.
Ensure compliance with safety regulations and industry standards.
Maintain accurate records of service activities, project progress, and inventory.
Qualifications
You have a Bachelor's degree in engineering, Construction Management, or a related field.
You have a minimum of 5 years of experience in the commercial aquatics industry or a similar field.
You have an in-depth knowledge of commercial aquatic systems, including water chemistry, filtration, and circulation systems.
You have experience performing site evaluations and recommending appropriate equipment. Scale and size equipment according to chemical consumption needs. Understand pool systems, including filters and recirculation.
You understand how pool chemicals work and interact with other chemicals.
You have experience training and mentoring field technicians on technical procedures, equipment installations and safety protocols. Deliver in-person technical training for value-added resellers & dealers
This role is remote with high travel, you will need to live local to an airport and ideally be located in NV, AZ, or UT. The travel will cover the entire Western part of the United States.
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company a

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