AD, Health Information Technology (Mid Atlantic) - REMOTE

Novartis Services Incorporated • East Hanover, NJ • 16h ago

Job Description SummaryThe Associate Director, Health Information Technology (ADHIT) will proactively lead strategic initiatives and engage with key customers, primarily US health systems and provider groups, as a technical subject matter expert. This is an enterprise role working across all 4 prioritized Therapeutic Areas of Interest: Cardiology, Renal, and Metabolic (CRM), Oncology, Immunology, and Neurosciences. The main focus of this role is to educate these customers about health information technology (HIT) systems, including electronic health records (EHR), to enhance diagnosis, treatment, and patient management with tools that enable, for example, clinical workflows, patient stratification, and patient activation and outcomes at the point of care.Location: This position will cover the Mid Atlantic region, including but not limited to Washington, DC, Baltimore, MD, Wilmington, DE, Virginia Beach, VA, Richmond, VA, and will require up to 50% travel. The associate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border. Job DescriptionKey Responsibilities: Define and identify key clinical and key customer stakeholders, such as: as CMIOs, clinical stakeholders, and EHR/EMR vendors, and participate in Health IT-related engagements at the site of careAct as a trusted point of contact for population health/health information technology initiativesConduct regular meetings with customers to provide appropriate Health IT-related informationCreate and execute key account plans for how to navigate the customer landscape plus execute on key initiativesServe as technical and workflow subject matter expert to the broader Novartis Account Management teamCollaborate with Novartis cross-functional account teams for identified accounts, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation and governanceContribute to the development of FUSE-approved, scalable, EHR-enabled tools and resources in relation to key therapeutic areas.Essential Requirements: Education: Bachelor's degree requiredMinimum of 5 years of experience in Health Information Technology (HIT), health care systems, electronic health records (EHR), or related pharmaceutical or healthcare experienceExperience in applying health information technology in in-patient and ambulatory settingsStrong organizational, written, and oral communication skills to effectively manage diverse needs, meet deadlines, and evaluate resultsExcellent presentation skillsCustomer Obsessed: Demonstrated customer-facing experience with a strong customer service mindset. Deep understanding of customer needs and preferencesDemonstrated leadership capabilities, including the ability to influence and collaborate with peers, strategic acumen, development and coaching of others to achieve impactful outcomesDesirable Requirements: Hands-on experience with EHR products, such as Epic, Allscripts, eClinicalWorks, and CernerIntegration of clinical systems across the care continuumUnderstanding of the Health IT landscape and its various stakeholdersKnowledge of healthcare reform initiatives and their impact on health systems, pharmaceutical companies, and payersThe pay range for this position at commencement of employment is expected to be between $132,300 and $245,700 per year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills a

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