Back to Jobs search

MARKETING SUPPORT SPECIALIST - ADMINISTRATIVE ASSISTANT

Okaloosa Gas District • Valparaiso, FL • 1d ago

POSITION TITLE: MARKETING SUPPORT SPECIALIST I

DEPARTMENT: MARKETING

REPORTS TO: GROWTH DEVELOPMENT SUPERVISOR

BASE PAY RATE: $19.13/HOUR; $39,790.40/YEAR

FLSA STATUS: NON-EXEMPT HOURLY

KEY WORDS: ADMINISTRATIVE, PROFESSIONAL, OFFICE, SALES, CUSTOMER SATISFACTION

PROGRESSION PATHWAY

SPECIALIST I: $19.13 PER HOUR / $39,790.40/YEARLY

SPECIALIST II: $20.33 PER HOUR / $42,286.40 YEARLY

SENIOR SPECIALIST: $21.60 PER HOUR / $44,928.00 YEARLY

JOB SUMMARY:Acts as an active, supporting member of the Customer Interaction and Growth Development team to support the marketing departments goal of maximizing customer interaction through data organization and appliance sales. This position must be able to perform essential functions and responsibilities with moderate supervision

Incumbents in this position will be held to the Districts Gold Standard for Customer Service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Assists running various reports from Salesforce and Cognos which is used to provide KPI information to assist the Vice President of Marketing in adjusting procedures and supporting the Districts budget.

Assists auditing various aspects for the District; pending charges for Installation jobs, open Builder Allowances and Program Rebates, Salesforce job complete stage review, customer pick ups, meter set monitoring.

Assists coordinating Ardurra with locations that require private utilities to be located for existing residential service lines; includes assisting creating 811 location tickets through Sunshine 811 portal, Exactix; uploading Ardurra pictures and Engineering designs to CompanyCam.

Provides back up assistance to Coordinate, schedule and document representative appointments.

Assists collecting and processing invoices for the Marketing Department; assigning account number, retrieving approval signatures, providing to Accounting for processing and reconciling credit card statements.

Assists in completing Salesforce opportunities based on Cognos Meter Set Report; verifies equipment located in the house at the time of the meter set, enters date stamps for important KPIs, closes the opportunity for tracking purposes.

Assists reviewing rebates, such as Program Rebates and Builder Allowances, to ensure eligibility requirements are met and submits for approval to the Growth Development Supervisor for processing.

Assists the Installation Departments processes in various tasks to include but not limited to; creating appropriate 811s through Exactic 811 portal, issuing inventory, processing Southern Pipe invoices, and completing WFs in Naviline.

Assists the Installation Scheduler with documenting installation work in Kickserve; inserts key criteria in Salesforce regarding scheduled install jobs and pulls reports for the communication to other areas.

Assists submitting Time for the Marketing Department; gathering individual time, receiving, and recording proper leave slips, inputting proper codes and hours. Uses Naviline and CompanyCame to accomplish this task.

Assists the Appliance Sales Coordinator in upkeeping the Districts appliance website; to include but not limited to updating appliance costs, entering new products and setting up promotions/sales announcements.

Assists the Marketing Cancellation process as directed by the Appliance Sales Coordinator; cancels Naviline WFs, verifies Salesforce and pending charges reflect cancellation directions.

Assists in proper documentation for parts that are eligible for warranties to include completing proper forms and communicating warranty eligibility with key vendors.

Assists inputting various information in Salesforce for data entry used for tracking and KPI purposes.

Assists the Customer Interaction and Growth Development team and its members to provide aid/backup support when directed for the overall success of the team and the District.

Other miscellaneous job-relatedduties as assigned.

The preceding is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.

EDUCATION AND EXPERIENCE:

ASSISTANT I:

High School and zero to two years directly related experience

ASSISTANT II:

High School plus two to five years directly related experience

ESSENTIAL COMPETENCIES/TECHNICAL SKILLS:

Ability to communicate effectively, both orally and in writing.

Interpersonal skills to communicate and work effectively with various personality @types.

High level of organization and attention to detail.

Ability to multitask and exhibits excellent time management skills.

Experience and knowledge of using personal computers with the ability to work in MS Office, specifically Excel, and other applicable software applications.

Experience with Sale

Similar Jobs

Customer Service Representative

Gerber Collision & Glass • Fort Walton Beach, FL • 8h ago

Management & Administrative

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in...

8h ago

Go to Apply

Customer Service Representative

Stark Exterminators • Fort Walton Beach, FL • 2d ago

Management & Administrative

2d ago

Go to Apply

Customer Service Representative

Stark Exterminators • Fort Walton Beach, FL • 2d ago

Management & Administrative

2d ago

Go to Apply

Customer Service Representative

Arrow Exterminators, Inc. • Fort Walton Beach, FL • 2d ago

Management & Administrative

2d ago

Go to Apply

Customer Service Associate

Walgreens • Destin, FL • 2w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2w ago

Go to Apply

Supply Chain Manager

Kratos Defense & Security Solutions, Inc. • Fort Walton Beach, FL • 3w ago

Management & Administrative

Job Descriptions: Kratos Defense & Security Solutions, Inc., is a leading defense technology company focused on uncrewed systems, satellite communications, cyber security/warfare, microwave electronics, missile defen...

3w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Destin, FL • 3w ago

Management & Administrative

3w ago

Go to Apply

Airport Customer Service Rep

Aerotek • Destin, FL • 4w ago

Management & Administrative

Job Title: Airport Customer Service Rep Job Description You will be one of the first Crewmembers our Customers meet upon arrival to the station. Your priority is to provide Customers with an effortless and seamless check...

4w ago

Go to Apply

Information Systems Security Manager (ISSM)

Applied Research Associates, Inc. • Eglin AFB, FL • 4w ago

Management & Administrative

Description Applied Research Associates, Inc. (ARA) is currently looking for a tenacious, logical, and detail-oriented team player capable of diagnosing complex Information Technology (IT) problems, implementing workarou...

4w ago

Go to Apply

Community Marketing Agent

Travel + Leisure Co. • Destin, FL • 1d ago

Sales & Marketing

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.