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Administrative Assistant, CTTP

Northern Rivers Family Services • Schenectady, NY • 17h ago

Job Details

Job Location

Schenectady-Park Place - Schenectady, NY

Position Type

Full Time

Education Level

High School/GED

Salary Range

$17.00 - $19.00 Hourly

Travel Percentage

Negligible

Description

As an Administrative Assistant supporting the Clinical Time Transition Program (CTTP) you will provide essential support to a diverse treatment team working with youth ages 11-17 as they transition from a hospital setting back to their community. You will handle client information keeping with standards of confidentiality. You will report to the Director of the Hospital to Home (H2H) Program, and you will work onsite with occasional travel for meetings or community events.

Responsibilities:

Manage scheduling for team meetings, client appointments, and follow-up sessions

Manage case files, records, and documentation in compliance with confidentiality regulations (HIPAA)

Prepare reports, correspondence, and meeting materials

Help with data entry and maintain electronic health records (EHR)

Be a primary contact for families, community partners, and providers

Answer and direct phone calls, emails, and other inquiries

Coordinate referrals, intake paperwork, and other documentation needed for client transitions

Help with communication between team members to ensure continuity of care

Track deadlines for treatment plans, assessments, and required documentation

Order and maintain office supplies, forms, and resource materials

Arrange transportation or other logistical needs for clients

Support the team with event planning, training sessions, and outreach activities

Ensure compliance with organizational policies, procedures, and regulatory requirements

Maintain confidentiality and security of client records and information

Help monitor documentation accuracy and completeness for audits and reviews

Handle sensitive situations with empathy

Requirements and Education:

High school diploma or equivalent required; associate's or bachelor's degree preferred

2+ years of administrative experience in a healthcare or social services setting required

Proficiency in electronic health records (EHR) required

Experience working with youth or families in crisis required

Benefits

Health care package: medical, dental, and vision

Tuition reimbursement

Paid time off

Holiday Pay

401 (K) plan

Life Insurance

Loan repayment assistance

Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

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