Back to Jobs search

Customer Service Supervisor

Ollie's Bargain Outlet • Media, PA • 1d ago

Description

Join our team and live the Ollie-tude!: (Ollie's Core Values)

BE A TEAM PLAYER- Associates are expected to be supportive and work together.

BE CARING- How do I treat others with courtesy, dignity, and respect?

BE VALUE OBSESSED- Live the "good stuff cheap" mindset.

BE COMMITTED- Operate with grit, passion, tenacity, and action.

BE GROWING- How do we get better every day?

BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.

401K, generous company match with immediate vesting.

Strong field sales career growth & talent development culture for top performers.

20% associate discount on all Ollie's purchases.

Vast array of voluntary benefits.

The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience.

Primary Responsibilities:

Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.

Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.

Ensure that all product at the front end is merchandised per the visual merchandise standards.

Ensure that the front-end, entrance, and exterior of the building are maintained properly.

Ensure that front end operations, store standards, and company programs meet all operational expectations.

Assist with developing, evaluating, and supervising front end Associates.

Complete any additional responsibilities and/or duties as assigned.

Qualifications:

Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred.

Ability to work evenings, weekends, and holidays on a regular basis.

Must have a positive attitude and the ability to interact well with others.

Physical Requirements:

Ability to lift and carry up to 50 pounds.

Ability to push and pull up to 35 pounds.

Ability to stand for extended periods and work in a safe manner

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Qualifications

Motivations

Preferred

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required

Cash handling

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Intern - Customer Marketing

Renaissance • Philadelphia, PA • 2h ago

Management & Administrative

When you join Renaissance®, you join a global leader in pre-K-12 education technology. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what...

2h ago

Go to Apply

Intern - Customer Marketing

Renaissance • Wilmington, DE • 2h ago

Management & Administrative

2h ago

Go to Apply

Office Services Clerk

Contact Government Services, LLC • Wilmington, DE • 2h ago

Management & Administrative

Office Services Clerk Employment Type: Full-Time, Entry Level Department: Office Support CGS is seeking an experienced Office Services Clerk to provide administrative, clerical, and receptionist support for a global law...

2h ago

Go to Apply

Senior Manager, Oracle Consulting - Oracle Supply Chain & Operations

Pricewaterhousecoopers • Philadelphia, PA • 2h ago

Management & Administrative

Senior Manager, Oracle Consulting -- Oracle Supply Chain & Operations, PricewaterhouseCoopers Advisory Services LLC, Pittsburgh, PA. Implement and effectively use Oracle offerings to solve a client's business problem...

2h ago

Go to Apply

Area Sales Manager (Manufacturer Sales)

Acosta Group • Philadelphia, PA • 16h ago

Management & Administrative

DESCRIPTION Mosaic is currently looking for an Area Sales Manager (Manufacturer Sales) to join our team. The ASM will represent Google Nest's line of thermostats and smart home products through distributors, wholesalers,...

16h ago

Go to Apply

Account Manager

FREEMAN • Philadelphia, PA • 22h ago

Management & Administrative

About Us Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experie...

22h ago

Go to Apply

CDO - AI Data Quality Data Scientist-Sr Manager

PwC • Philadelphia, PA • 22h ago

Management & Administrative

Specialty/Competency: Data Quality Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in data management focus on organising and maintaining data to enable ac...

22h ago

Go to Apply

Customer Service Associate

General Floor Industries • West Chester, PA • 1d ago

Management & Administrative

?? Elevate Your Career with General Floor! ?? Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at our vibrant West Chester, PA showroom. At General Floor, we'...

1d ago

Go to Apply

Administrative Assistant

Robert Half • Camden, NJ • 1d ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis in Camden, New Jersey. In this role, you will provide essential administrative support, ensure the...

1d ago

Go to Apply

Assistant Professor of the Practice - Project Management

Villanova University • Villanova, PA • 1d ago

Management & Administrative

Villanova University Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section) Posting Number:20251228FPosition Title:Assistant Pro...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.