Claims Processor

TEKsystems • Minneapolis, MN • 2d ago

Description

Financial Institution located in Golden Valley is seeking a consultant in their Claims Department.

This group will take on the more complex claims that the off shore team can't handle. Typical day will consist of correspondence tasks with the beneficiaries and attorney's to eventually come to a resolution.

Key Responsibilities

Process annuity claims

Work with fixed and variable claims processing teams for more complex cases and resolutions, and go to legal and management with cases that require escalated review or analysis

Run lien searches

Assist with issuing checks to customers

Respond to, validate, and/or approve varied and complex customer service requests and inquires for all customer segments, including top customers, by applying knowledge and following established practices and standards

Review, research, problem solve, and recommend resolutions for non-routine customer inquiries

Serve as a back up on their mailroom team so need to be open to processing physical mail

May at times need to complete outreach work by contacting the beneficiaries. Not a big job responsibility but must be open to occasional phone work.

The right candidate will have an investigative mind that is okay with having multiple windows or tasks open. The ability to prioritize work is crucial. Self motivation, teamwork, and professional customer service skills are important for success in this role.

Skills

Customer Service, outbound calls

Top Skills Details

Customer Service, outbound calls

Additional Skills & Qualifications

HS Diploma

1-2 years of experience required: Operations, Insurance or Financial Industry, in various operations focused areas

Prefer College Graduate

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on May 20, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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