Global Account Director

Interface Americas, Inc. • New York, NY • 1d ago

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains "all in" on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.GLOBAL ACCOUNT DIRECTOR (San Francisco, CA). Job Summary: The Global Account Director is accountable for sales growth and customer acquisition within a defined portfolio of Global Accounts, based within the geographical business region. This role serves as the primary point of contact for Interface's large, global clients and is responsible for the development and implementation of strategies to secure and optimize sales in the portfolio across each account's geographic area of activity. Job Duties: Develop and execute Account based plans, managing a personal account portfolio of 10-20 high potential accounts, and achieve growth and business goals; Act as 'Global Lead' on selected accounts within the portfolio, assuming overall responsibility for Account planning and execution across multiple regions; Lead strategy, preparation and submission of major bids and RFP's within the portfolio and support local sales; Work closely with sales management to maximize the successful execution of business in the portfolio through the local Account Executive team; Work collaboratively across the company to deliver a consistent value proposition to Global and Strategic Accounts; Lead the communication of the company's sustainability agenda within the account portfolio, working with client management and internal resources to drive the Interface vision; Formulate and communicate insights and market information in respect of Global and Strategic Account clients to senior management and key functional partners; Formulate and communicate analysis of competitive activity, performance and market share within the account portfolio for functional and business unit leadership; Contribute input to global customer and business information systems to ensure alignment with business needs, leading adoption locally; Lead and maintain the profile of the company with key stakeholder groups locally, such as industry bodies, Green Building organization, and key influencers; Comply with company policy and statutory rules in respect of safety, environment and employment; Other duties as reasonably defined by management; Prepare and give technical presentations explaining products to current and prospective customers; Create sales or service contracts for products or services; Collaborate with sales teams to understand customer needs to increase sales; Apply knowledge in the following products, equipment, and systems: 1. Product & equipment (tufting machines): Carpet and carpet construction to help facilitate product development and aesthetic requirements for a particular flooring application. Use knowledge of yarns, yarn construction and tufting technology; 2. Products, systems (industry certification like Green Label + (Carpet & Rug Institute)), WELL (Green Building Initiative), LEED (US Green Building Council): Flooring and flooring products that include products to lower carbon footprint of capital expenditure within a customer's real estate portfolio. This may include calculations of GWP (Global Warming Potential) through thorough understanding of embodied carbon and recycled content in carpet, LVT (Luxury Vinyl Tile) and rubber flooring; 3

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