Operations Manager

WM • Spartanburg, SC • 1d ago

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

This role supports our roll-off line of business with a 2am launch and 5:30am launch. This role will rotate shifts with the current Operations Manager on site in Spartanburg.

II. Essential Duties and Responsibilities

Onboarding - Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties - Meet with new frontline employees daily to ensure consistent communication and support of onboarding.

Developing - Provide timely and consistent touchpoints with frontline employees. - Regular review of best practices to enhance daily performance - Focus on understanding and progress of frontline employee career goals

Coaching - Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success - Actively practice and seek feedback on coaching conversations.

Mentoring - Lead by example to ensure safety practices are paramount with each employee and - Teaching and developing an understanding of the WM Way

Performance Management - Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. - Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

Associate's Degree or in lieu of a degree Required or

High School Diploma (accredited) and two (2) years of relevant work experience. Required

Successful completion of the WM Route Manager Trainee program Required and

must be at least 18 years of age Required and

legally eligible to work in the country where the position is located Required

Driver's License Valid Driver's License Required

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

CDO - AI Data Quality Data Scientist-Sr Manager

PwC • Spartanburg, SC • 3h ago

Management & Administrative

Specialty/Competency: Data Quality Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in data management focus on organising and maintaining data to enable ac...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Duncan, SC • 7h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

7h ago

Go to Apply

Associate Administrative Assistant - 382492

PepsiCo • Spartanburg, SC • 1d ago

Management & Administrative

Overview We are PepsiCo! At PepsiCo, we're a global community of innovators, leaders, and change-makers. With iconic brands like Lay's, Quaker, Pepsi, and Gatorade, we've been shaping the market for over 100 years. Here,...

1d ago

Go to Apply

Administrative Assistant

BELFOR Property Restoration, Inc • Duncan, SC • 3d ago

Management & Administrative

Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insu...

3d ago

Go to Apply

Operations Manager

Fortive Corporation • Spartanburg, SC • 4d ago

Management & Administrative

We are seeking an enthusiastic and proactive Operations Area Manager to lead our production cells. This management role is pivotal in driving operational excellence by balancing effective people leadership with a focus o...

4d ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Spartanburg, SC • 5d ago

Management & Administrative

Specialty/Competency: Data, Analytics & AI Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in data and analytics focus on leveraging data to drive insights and m...

5d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Spartanburg, SC • 5d ago

Management & Administrative

5d ago

Go to Apply

Administrative Office Assistant

Road & Rail Services • Inman, SC • 5d ago

Management & Administrative

Inman, SC, USA | Hourly | 21.00 per hour | Full Time Administrative Assistant Location: Spartanburg, SC. Basic purpose of position: Proper handling and processing of paperwork Efficiently provide administrative support i...

5d ago

Go to Apply

Warehouse Logistics Manager

humano • Wellford, SC • 1w ago

Management & Administrative

Warehouse Logistics Manager Department: Management Location: Wellford, SC START YOUR APPLICATION ( https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3395170&source=3395170-CJB-0 ) Job Summary: Th...

1w ago

Go to Apply

Operations Manager

Aerotek • Spartanburg, SC • 1w ago

Management & Administrative

Description Developing and implementing operational policies and procedures for efficient operations. Enhancing systems, processes, and best practices. Managing day-to-day operations, overseeing the operations team and d...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.