Back to Jobs search

Customer Service Coordinator

Goodwill Keystone Area • Mechanicsburg, PA • 1d ago

Reference #: 306626 Job Details Job Location

Hampden Twp Store - Mechanicsburg, PA

Position Type

Full Time

Salary Range

$15.50 Hourly

Job Shift

Any

Description

Position: Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. Perform opening and closing of the store as assigned by the manager. Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer ServiceManager as needed. Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. Supports and promotes organizational programs and special events as required. Perform any other assignments designated by management team. Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate

Qualifications

Education and Experience High School Diploma or GED equivalent; or three (3) years related experience. Supervisory experience preferred but not necessary. Previous retail experience preferred. POS and basic computer experience preferred. Skills/Abilities/Qualifications Must be able to work in an open warehouse environment being exposed to various weather and temperatures. Must exhibit a high level of integrity and business ethics. Meet qualitative and quantitative performance standards as established by the company. Must be able to continuously perform repetitive work at a set pace. Ability to communicate effectively, strong interpersonal skills and possess the ability to hear, speak and write. Must have basic math skills. Must be able to work a flexible schedule to include weekends and evenings. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individualswithout regard to disability or status as a protected veteran.

Goodwill Keystone Area is an Equal Opportunity Employer (EEO/Disabled/Veterans Employer)

Go to Apply

Account Manager - Dedicated Transportation (Hybrid)

Ryder System • Harrisburg, PA • 1d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Hybrid role out of Bensalem, PA. Local candidates preferred or must be willin...

1d ago

Go to Apply

Integrated Campaigns Marketing Manager

GoTo • Harrisburg, PA • 1d ago

Management & Administrative

Job Description Where you'll work: US (Remote) Marketing at GoTo GoTo is actively searching for an Integrated Marketing Manager to join our organization. In this role, you will be responsible for designing and executing...

1d ago

Go to Apply

Product Marketing Manager

Norstella • Harrisburg, PA • 1d ago

Management & Administrative

Product Marketing Manager Company: MMIT Location: Remote, United States Date Posted: May 5, 2025 Employment Type: Full Time Job ID: R-1009 Description About MMIT: Why MMIT? At MMIT, we simplify the complexities of health...

1d ago

Go to Apply

Administrative Assistant 1 (BMV)

Commonwealth of Pennsylvania • Harrisburg, PA • 1d ago

Management & Administrative

Reference #: 4924720 THE POSITION Are you ready to showcase your professional talents while embarking upon a rewarding administrative career with the Commonwealth? If so, the Department of Transportation, Bureau of Drive...

1d ago

Go to Apply

Supply Chain Professional 2 - Enterprise Print Management (EPM)

Humana • Harrisburg, PA • 1d ago

Management & Administrative

Become a part of our caring community and help us put health first The Supply Chain Professional will report to the Associate Director of Enterprise Print Management and will be involved in the production and procurement...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.