Vendor & Program Support Specialist

Ability Beyond • Bethel, CT • 4h ago

Hours: M-F 8am-5pm

Location: Bethel, CT

About Ability Beyond :

At Ability Beyond, we believe everyone deserves the chance to live a fulfilling and independent life. Our dynamic and supportive team empowers individuals with disabilities to build their skills, achieve their goals, and thrive. Join us to make a meaningful impact while being part of a culture that celebrates and supports you every day.

We are seeking a highly organized and detail-oriented Vendor Support Specialist to assist with the management of vendor accounts such as Staples, Amazon, and American Express. This role ensures the smooth operation of administrative tasks, supports account managers, and helps maintain accurate records for vendor transactions. The ideal candidate will have strong organizational skills, proficiency in data entry, and the ability to communicate effectively with internal teams and external vendors.

Responsibilities:

Vendor Account Support: Assist in the setup, maintenance, and management of vendor accounts, ensuring all information is accurate and up to date.

Order Processing: Place, track, and confirm purchase orders with vendors, ensuring timely delivery of goods and services.

Invoice Management: Verify, process, and reconcile invoices from vendors such as Staples, Amazon, and American Express. Resolve discrepancies promptly.

Data Entry: Maintain accurate records of transactions, including purchases, returns, and payment details in internal systems.

Communication: Act as a liaison between the company and vendors to address account issues, payment inquiries, and service concerns.

Documentation: Organize and manage vendor contracts, receipts, and supporting documents in compliance with company policies.

Expense Reporting: Assist with tracking and categorizing expenses charged to accounts like American Express for accurate reporting and reconciliation.

Reporting: Generate and distribute regular reports on vendor activity, expenses, and account status to support decision-making.

Compliance: Ensure adherence to company policies and procedures for vendor relationships and spending.

Administrative Support: Provide general administrative assistance to the account management team as needed.

Required Skills & Qualifications

High school diploma or equivalent

1-3 years of experience in clerical or administrative roles, preferably in a purchasing or account management setting.

Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software or ERP systems (e.g., QuickBooks, SAP).

Strong organizational skills and attention to detail.

Excellent written and verbal communication skills.

Ability to manage multiple tasks and prioritize effectively.

Basic understanding of vendor account management and payment processes.

Preferred Qualifications

Experience working with vendors like Staples, Amazon, or American Express.

Knowledge of expense tracking tools or platforms (e.g., Concur, Expensify).

Familiarity with purchase order systems or procurement processes.

Benefits:

Generous benefit package (medical, dental, vision, pet insurance)

Paid time off (increases over years of service)

Self-directed retirement plan options (403B)

PSLF loan forgiveness eligibility

Access to an Employee Assistant Program including mental health resources

Ongoing diversity, equity, inclusion, & belonging initiatives

Opportunities for growth and advancement

A culture of appreciation, respect, and teamwork

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