Regional Sales Specialist

Zimmer Biomet • Tacoma, WA • 2d ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Regional Sales Specialist is responsible for providing support to Field Sales and the Regional Sales Coordinator team ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries.

How You'll Create Impact

Receive and process orders by phone, App, or e-mail within 4 hours of receipt

Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is

unavailable

Assist the RSCs with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions.

Support timely resolution of customer complaints, concerns, and inquiries.

Review cases per assigned region for accuracy and completeness. Document and communicate any errors.

Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

Process proposals/quote requests from specific field sales, as requested.

Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.

Ability to work overtime as required to complete assigned projects on time.

Other duties as assigned.

Non-Essential Responsibilities and Duties:

May on occasion assist with Field Inventory Audits

What Makes You Stand Out

For a Regional Sales Support position, a standout candidate blends technical knowledge, sales acumen, and customer-centric communication. This role is the bridge between the sales team, surgeons, hospitals, and internal operations-so the ability to operate in fast-paced, clinical environments is key.

Your Background

Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred.

1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve.

Ability to work effectively and efficiently in a team environment.

Experience with SAP (ERP system) preferred.

Travel Expectations

5% overnight travel potential not required.

EOE/M/F/Vet/Disability

Similar Jobs

Sales Associate

Petco Animal Supplies Stores, Inc • Tacoma, WA • 2d ago

Sales & Marketing

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the pla...

2d ago

Go to Apply

Representative - Inside Sales

WESCO • Kent, WA • 5d ago

Sales & Marketing

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and...

5d ago

Go to Apply

Territory Sales

Generac Power Systems • Fife, WA • 6d ago

Sales & Marketing

We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of th...

6d ago

Go to Apply

Mgr, Sales-Ohio

Molina Healthcare • Tacoma, WA • 1w ago

Sales & Marketing

JOB DESCRIPTION Job Summary Provides leadership and direction to their Sales channels in all approved Molina markets. Serve as the primary contact for their channel's distribution of assigned Molina products, and resolut...

1w ago

Go to Apply

Dir, Sales-Ohio

Molina Healthcare • Tacoma, WA • 1w ago

Sales & Marketing

Job Description Job Summary Provides leadership and direction to their Sales channels in all approved Molina markets. Serve as the primary contact for their channel's sales and distribution of assigned Molina products an...

1w ago

Go to Apply

Entry-Level Sales Trainee

Consolidated Electrical Distributors • Kent, WA • 1w ago

Sales & Marketing

Summary Job title: Entry-Level Sales Trainee Job ID: 202580730004 Department: Kent - CED Location: WA-Kent Description Summary: We are looking for a full-time, entry-level employee wanting to start or establish a career...

1w ago

Go to Apply

Entry Level Sales Representative (Commission Only)

Blue Raven Solar • Spanaway, WA • 1w ago

Sales & Marketing

We are hiring immediately for an appointment setter! Compensation: Uncapped commission Earn up to $140 per appointment Potential to earn $4,719.66 - $12,465 + per month Benefits: Flexible schedule, work anytime between 8...

1w ago

Go to Apply

Entry Level Sales Representative ($20/hr or Commission)

Blue Raven Solar • Spanaway, WA • 1w ago

Sales & Marketing

We are hiring immediately for an Appointment Setter! Office is located in Tacoma, WA Compensation: Commission: Unlimited income potential, top earners are making well over $100k per year. Top earners will also qualify fo...

1w ago

Go to Apply

New Accounts Representative

Heritage Bank • Puyallup, WA • 2w ago

Sales & Marketing

Base Salary Range: Level I - $20.00 - $23.84 - $28.61 per hour Level II - $20.50 - $25.62 - $30.75 per hour Depending on qualifications and experience, New Accounts Representative I or II may be considered. At Heritage B...

2w ago

Go to Apply

New Accounts Representative

Heritage Bank • Puyallup, WA • 2w ago

Sales & Marketing

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.