Regional Sales Specialist

Zimmer Biomet • Arkansas, Arkansas • 1w ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Regional Sales Specialist is responsible for providing support to Field Sales and the Regional Sales Coordinator team ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries.

How You'll Create Impact

Receive and process orders by phone, App, or e-mail within 4 hours of receipt

Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is

unavailable

Assist the RSCs with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions.

Support timely resolution of customer complaints, concerns, and inquiries.

Review cases per assigned region for accuracy and completeness. Document and communicate any errors.

Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

Process proposals/quote requests from specific field sales, as requested.

Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.

Ability to work overtime as required to complete assigned projects on time.

Other duties as assigned.

Non-Essential Responsibilities and Duties:

May on occasion assist with Field Inventory Audits

What Makes You Stand Out

For a Regional Sales Support position, a standout candidate blends technical knowledge, sales acumen, and customer-centric communication. This role is the bridge between the sales team, surgeons, hospitals, and internal operations-so the ability to operate in fast-paced, clinical environments is key.

Your Background

Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred.

1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve.

Ability to work effectively and efficiently in a team environment.

Experience with SAP (ERP system) preferred.

Travel Expectations

5% overnight travel potential not required.

EOE/M/F/Vet/Disability

Similar Jobs

Marketing Communications Specialist I

IGT • Arkansas, Arkansas • 5d ago

Sales & Marketing

Marketing Communications Specialist I Location: Las Vegas, NV, US, 89113WI Statewide, WI, USNE Statewide, NE, USOH Statewide, OH, USMN Statewide, MN, USIA Statewide, IA, USLA Statewide, LA, USAZ Statewide, AZ, USWA State...

5d ago

Go to Apply

Outside Sales Representative

AKE Safety Equipment • Arkansas, Arkansas • 3w ago

Sales & Marketing

$90,816 a year - Commission Only Be sure to read this entire ad before you complete the online application on our website. Company Founded in 1989, AKE Safety Equipment has evolved into a market-leading fire safety equip...

3w ago

Go to Apply

Medical Delegate- Tucumn

Nestle • Arkansas, Arkansas • 1d ago

Hospital & Medical

Ubicación: Tucuman, Argentina Negocio: Nutrition Área: Promoción & Ventas Tipo de contrato: Full Time permanente Propósito de la posición: Educar / Asesorar acerca de los productos de Nestlé Nutrición a los profesion...

1d ago

Go to Apply

Provider Compensation Consultant

Banner Health • Arkansas, Arkansas • 2d ago

Finance & Accounting

Department Name: Provider Compensation-Corp Work Shift: Day Job Category: Human Resources Estimated Pay Range: $37.14 - $61.90 / hour, based on location, education, & experience. In accordance with State Pay Transpar...

2d ago

Go to Apply

Packaging Planner- Warehouse

Creekstone Farms* • Arkansas City, KS • 3d ago

Manufacturing & Warehouse

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13256730 JOB SUMMARY: The Packaging Planner is responsible for supporting operations by owning the p...

3d ago

Go to Apply

Maintenance Mechanic

Creekstone Farms* • Arkansas City, KS • 3d ago

Retail & Hospitality

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13256746 JOB SUMMARY: Maintenance Mechanic is responsible for setting up, adjusting and maintaining...

3d ago

Go to Apply

Fabrication Supervisor

Creekstone Farms* • Arkansas City, KS • 3d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13256747 JOB SUMMARY\ The Fabrication Supervisor will direct the daily activities of and work direct...

3d ago

Go to Apply

Ground Beef Production

Creekstone Farms* • Arkansas City, KS • 3d ago

Manufacturing & Warehouse

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13256733 ESSENTIAL FUNCTIONS:The ideal candidate will contribute to a Creekstone Proud culture throu...

3d ago

Go to Apply

Regional Sales Manager, Prime accounts, Manufacturing - Mid-West

Cisco • Arkansas, Arkansas • 3d ago

Management & Administrative

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability pl...

3d ago

Go to Apply

Staff Accountant

Creekstone Farms* • Arkansas City, KS • 4d ago

Finance & Accounting

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13256755 JOB SUMMARY: An industry leader in premium Black Angus beef seeks a motivated individual lo...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.