Regional Sales Specialist

Zimmer Biomet • Wichita, KS • 1d ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Regional Sales Specialist is responsible for providing support to Field Sales and the Regional Sales Coordinator team ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries.

How You'll Create Impact

Receive and process orders by phone, App, or e-mail within 4 hours of receipt

Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is

unavailable

Assist the RSCs with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions.

Support timely resolution of customer complaints, concerns, and inquiries.

Review cases per assigned region for accuracy and completeness. Document and communicate any errors.

Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

Process proposals/quote requests from specific field sales, as requested.

Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.

Ability to work overtime as required to complete assigned projects on time.

Other duties as assigned.

Non-Essential Responsibilities and Duties:

May on occasion assist with Field Inventory Audits

What Makes You Stand Out

For a Regional Sales Support position, a standout candidate blends technical knowledge, sales acumen, and customer-centric communication. This role is the bridge between the sales team, surgeons, hospitals, and internal operations-so the ability to operate in fast-paced, clinical environments is key.

Your Background

Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred.

1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve.

Ability to work effectively and efficiently in a team environment.

Experience with SAP (ERP system) preferred.

Travel Expectations

5% overnight travel potential not required.

EOE/M/F/Vet/Disability

Similar Jobs

Telephone Sales Representative (Full-Time)

Mass Markets • Wichita, KS • 17h ago

Sales & Marketing

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on inn...

17h ago

Go to Apply

Outbound Sales Representative (Evenings)

Mass Markets • Wichita, KS • 17h ago

Sales & Marketing

17h ago

Go to Apply

Sales Representative | Wichita, KS

Mass Markets • Wichita, KS • 17h ago

Sales & Marketing

17h ago

Go to Apply

Outbound Sales Representative (Days)

Mass Markets • Wichita, KS • 17h ago

Sales & Marketing

17h ago

Go to Apply

Marketing Coordinator

Dondlinger & Sons Construction Co. Inc • Wichita, KS • 4d ago

Sales & Marketing

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13248370 Job Title: Marketing Coordinator Dondlinger Construction is searching for a Marketing Coord...

4d ago

Go to Apply

Search Marketing Specialist

Don Hattan Dealerships • Park City, KS • 4d ago

Sales & Marketing

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13248535 Don Hattan Dealerships is seeking a motivated and results-oriented Search Marketing Special...

4d ago

Go to Apply

Director of Sales

Topgolf • Wichita, KS • 4d ago

Sales & Marketing

How You'll Do It Perform revenue forecasts and win/loss reports that illustrate your team's overall performance against quotas Create sales campaigns focused on communicating and nurturing relationships with guests and d...

4d ago

Go to Apply

Sales Associate

Mondelez International • Wichita, KS • 5d ago

Sales & Marketing

Job Description Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelez International? Sales Associate Become one of our Sales Associate by fulfilling the merchandising needs of our g...

5d ago

Go to Apply

Sales Professional - Inside Sales

SCI Shared Resources, LLC • Wichita, KS • 5d ago

Sales & Marketing

Life's not about a job, it's about purpose. Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work? We're looking for a sales professional to join our dynamic...

5d ago

Go to Apply

Outside Sales Representative

Thrasher, Inc • Wichita, KS • 1w ago

Sales & Marketing

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13249370 At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we hav...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.