Retail Customer Service Team Member/Balloon Sales

Michaels • Flagstaff, AZ • 2d ago

Store - FLAGSTAFF, AZ

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Assistant Finance Manager

Arizona Employer • Flagstaff, AZ • 1d ago

Retail & Hospitality

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7021611 Actively Supports and upholds the City\'s stated mission and values. Under limited s...

1d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Flagstaff, AZ • 3d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

3d ago

Go to Apply

Housekeeper

Drury Hotels • Flagstaff, AZ • 1w ago

Retail & Hospitality

Property Location:300 South Milton Road - Flagstaff, Arizona 86001You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes...

1w ago

Go to Apply

Assistant General Manager

Drury Hotels • Flagstaff, AZ • 1w ago

Retail & Hospitality

Property Location:300 South Milton Road - Flagstaff, Arizona 86001YOU BELONG AT DRURY HOTELSBe valued for what you do and who you are ... and well compensated for all you accomplish.Drury Hotels is family owned and opera...

1w ago

Go to Apply

Food Operations Manager 3

Sodexo • Flagstaff, AZ • 1w ago

Retail & Hospitality

Role Overview Sodexo is seeking a Food Operations Manager for Northern Arizona University located in Flagstaff, AZ . Located at the base of the scenic San Francisco Peaks, the university's Flagstaff campus features a lan...

1w ago

Go to Apply

Houseperson

Drury Hotels • Flagstaff, AZ • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Counter Sales Associate

White Cap • Flagstaff, AZ • 1d ago

Sales & Marketing

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus...

1d ago

Go to Apply

Truck Driver - Delivery Class A

Performance Food Group • Flagstaff, AZ • 4d ago

Trucking & Construction

120311BR Job Title: Truck Driver - Delivery Class A Location: CM LasVegas, NV(2567) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purc...

4d ago

Go to Apply

Physical Therapist

Select Medical • Flagstaff, AZ • 6d ago

Hospital & Medical

Overview Position: Physical Therapist Location: 5200 East Cortland Boulevard, Suite C1, Flagstaff, AZ 86004 Incentives: $10,000 Sign-on Bonus and $350/month Student Debt Benefit Schedule: Full-Time, Monday - Friday Compe...

6d ago

Go to Apply

Sales Representative

Travel + Leisure Co. • Flagstaff, AZ • 1w ago

Sales & Marketing

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.