License Specialist I/II - Auto License

Clark County • Vancouver, WA • 1w ago

APPLICATIONS SUBMITTED ON THIS PLATFORM WILL NOT BE ACCEPTED. YOU MUST APPLY ON CLARK COUNTY'S WEBSITE TO BE CONSIDERED FOR THE POSITION.

For Complete Job Announcement, Application Requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

Job Summary

License Specialist I performs entry level vehicle/vessel license and title work while training to become a fully qualified License Specialist II. As experience and knowledge are gained, becomes increasingly responsible for examining documentation and applications for compliance and accuracy. Receives and verifies accuracy of all inventory issued and enters inventory and/or license and title transaction information into the state Department of Licensing system. License Specialist II performs a variety of complex, responsible, journey level vehicle/vessel license and title work to assist customers with licensing transactions, requiring a thorough knowledge of federal, state, and county licensing laws. Applicants may be hired at the License Specialist I or II level, based on qualifications. Applicants hired at the License Specialist I level are eligible for promotion to License Specialist II with manager approval after obtaining the required certification, knowledge, skills, and abilities to perform the work. This position is represented by Local 11 -- OPEIU (Office and Professional Employees International Union, AFL-CIO).

Qualifications

Education and Experience:

The ideal candidate will have the following strengths:

Strong customer service and cash handling experience

Ability to handle extensive front counter and telephone customer contact

Ability to multi-task and prioritize

Flexible and able to work with constant change and in stressful situations

Team oriented, as well as a self-starter

Ability to use a computer with knowledge of various software applications

Ability to problem solve and apply knowledge base to various situations

Department of Licensing (DRIVES) or other State data base experience desired

License Specialist I: requires two years of office experience, with limited task supervision, emphasizing intensive public contact, customer service, interpretation and explanation of regulations and the ability to meet minimum production standards. Incumbents are expected to become qualified as a licensing specialist through Washington State Department of Licensing within 12 months of hire/promotion.

License Specialist II: in addition to License Specialist I requirements, must obtain certification as a Licensing Specialist through Washington State Department of Licensing.

Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.

Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment

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