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AppleCare Technologies BPR Project Manager, Logistics & Service Supply Chain

Apple • Austin, TX • 5h ago

Austin, Texas, United States

Support and Service

Summary

Posted: May 04, 2025

Weekly Hours: 40

Role Number: 200601019

Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

AppleCare Technologies BPR is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics. We build strong relationships across the company and stitch AppleCare systems and processes enterprise-wide.

Description

As a BPR Project Manager you will plan, mobilize, and implement mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including prioritizing, requirements gathering, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You'll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.

Minimum Qualifications

10+ years of related experience with a Bachelor's degree in Business or Engineering; or 8 years and a Master's degree in Business or Engineering

Knowledge and experience with SAP or similar enterprise-level supply chain and logistics systems including warehouse management systems (WMS), transportation management systems (TMS), event management (EM), and supply/demand planning systems

Experience planning, managing, and successfully delivering large systems projects through highly cross-functional business teams

Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs

Experience supporting system configuration, architecture, and software development life cycles

Experience with global projects incorporating regional and country-specific details

Possess best-in-class communication and presentation skills (written and verbal) to all levels of an organization

Ability to form cohesive project teams across disparate organizations and groups

Ability to partner with data scientists and solution architects, and navigate through ambiguity to clarify objectives and execution plans

Ability to occasionally travel and work off/weekend hours to support projects, as needed

Preferred Qualifications

10+ years of experience implementing SAP or similar enterprise-level supply chain and logistics systems including warehouse management systems (WMS), transportation management systems (TMS), event management (EM), and supply/demand planning systems

Experience forming cohesive project teams across disparate organizations and groups

Experience partnering with data scientists and solution architects, and navigating through ambiguity to clarify objectives and execution plans

Project management certification (PMP or similar accreditations)

Graduate degree in business or engineering

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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