Customer Service Representative

TEKsystems • Detroit, MI • 5h ago

W2 ROLE ONLY

Description

Monday - Friday, Remote role, must be able to work EST hours. 8:00- 4:30pm

Daily duties will be utilizing various portals to pull client information and working within Oracle (will be trained on system) daily to perform order entry placing orders for customers. They will monitor the various client portals for the PO approvals to come over and match them to the order to close it out. They will be typing in order numbers and looking up orders in the system to support the Sales Reps out of the Tennessee market.

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years' experience.

Skills

Customer service, Customer support, order entry, data entry, oracle, erp system

Top Skills Details

Customer service, Customer support, order entry, data entry

Additional Skills & Qualifications

They work out of a shared in box and may process 10-15 orders a day on average. Entering in orders and closing orders all day.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 9, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Similar Jobs

Product Manager Authoring (Remote)

Cengage Group • Detroit, MI • 1h ago

Management & Administrative

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - drivi...

1h ago

Go to Apply

Key Account Manager - AGV Systems

Durr Systems Inc • Southfield, MI • 1h ago

Management & Administrative

Position Summary: The Key Account Manager will be responsible for calling on key OEM accounts, identifying and developing market opportunities, establishing and managing relationships with OEM customers throughout the...

1h ago

Go to Apply

Product Manager Teacher (Remote)

Cengage Group • Detroit, MI • 1h ago

Management & Administrative

1h ago

Go to Apply

Supply Chain Manager

BASF • Southfield, MI • 5h ago

Management & Administrative

Now hiring! Supply Chain Manager Windsor, Ontario Come create chemistry with us! BASF's Coatings LLC is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and...

5h ago

Go to Apply

Technical Manager - Electrical

Walbridge Aldinger • Detroit, MI • 5h ago

Management & Administrative

Technical Manager - Electrical Category Operations Work Location US- ID 2025-2249 Overview Walbridge is growing rapidly in Data Centers (ENR top 10) and has a dynamic opportunity for an Technical Manager- CX/ Electrical...

5h ago

Go to Apply

Customer Service Representative

Everlight Solar, LLC. • Detroit, MI • 5h ago

Management & Administrative

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift positio...

5h ago

Go to Apply

Executive Administrative Assistant - Cadillac

General Motors • Warren, MI • 5h ago

Management & Administrative

Job Description Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM's Global Technical Center in Warren, Michigan three times per week, at a minimum....

5h ago

Go to Apply

Territory Account Manager - Cybersecurity

Optiv • Detroit, MI • 1d ago

Management & Administrative

The Territory Account Manager is a results-oriented sales professional with demonstrated success in business development and the expansion of existing cybersecurity accounts to help enterprise organizations in the Grea...

1d ago

Go to Apply

Vice President of Marketing

Zeal Credit Union • Livonia, MI • 1d ago

Management & Administrative

Join Zeal Credit Union in Livonia, MI, as our Vice President of Marketing, where your strategic vision will directly impact our member experience and drive the credit union's growth. This onsite role provides a unique o...

1d ago

Go to Apply

Operations Manager

Adient US LLC • Warren, MI • 1d ago

Management & Administrative

Opportunity for an Operations Manager with lean manufacturing experience to join Adient's Bridgewater Interiors automotive seating plant in Warren, MI. The Operations Manager reports directly to the Assistant Plant Mana...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.