When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME
Annapolis Metro Area
Job ID
2025-228026
JOB OVERVIEW
The Sales Specialist is responsible for supporting the marketing and sales planning and execution for the communities to which they are assigned. The Sales Specialist is delegated significant and discretionary powers to market their assigned communities. Individuals are expected to customarily and regularly exercise discretion and independent judgment in administering the business affairs of their assigned communities that relate to marketing and sales. The Sales Specialist is expected to perform the role of the Director of Sales at their assigned communities. This includes developing a Quarterly Sales Plan, managing the lead database, and advancing leads through the sales process with the objective of reaching & maintaining budgeted occupancy and revenue goals.
RESPONSIBILITIES & QUALIFICATIONS
Responsibilities:
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
People
Provides one-to-one support to DOSs as assigned by their Regional Director of Sales
Ensures that all team members in the community understand that sales is everyone's responsibility and are knowledgeable and trained in their role of Marketing and Sales
Provides marketing and sales leadership to all team members
Delivers training on sales-related topics as directed by their Regional Director of Sales
Product
Demonstrates a strong understanding of the senior care market and Sunrise's niche in that market, especially the local competitive environment
Ensures that all model rooms meet guidelines in terms of layout and décor
Reviews and facilitates the Move-In Packet with the resident and /or family
Facilitates and coordinates the Resident Assessment with Resident Director of Care, Assisted Living Coordinator and/or Reminiscence Coordinator
Oversees and manages the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists
Ensures all Sunrise and state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident
Overall oversight of the resident's administrative files to ensure fully prepared according to Sunrise and state specific regulatory requirements
Profit
Assists in the presentation and value of Sunrise's products and services for our residents, families and team members and targeted referral sources
Understands and manages the department budget to include labor and other expenses and its impact on the community's bottom line
Reviews monthly financial statements and implements plans of action around deficiencies
Studies the market and contributes to the creation of a dynamic, successful Quarterly Sales Plan
Uses discretion and independent judgment in identifying referral sources and how much time to devote to particular marketing strategies
Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current
Builds customer focused relationships by advancing the lead through the sales process and gaining customer commitment
Strives to meet/exceed targeted occupancy & sales
Leverages multiple revenue drivers (pricing, inventory, services, etc) that drive the top line
Generates leads and move-ins from targeted referral sources
Plans and executes presentations to professionals
Plans call objectives
Clearly articulates the benefits of referring to Sunrise Senior Living
Creates, updates and implements Quarterly Sales Plan while assigned to that community
Assists community in conducts bi-annual competitive market research ranking and analysis and accurately reports data on the competitor tracking form
Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and regional sales leadership
Process and submits monthly expenses and budget data timely per Sunrise policies and internal business controls
Understands the internal cost associated with all Sunrise resident care programs
Leadership & Development
Partners in the delivery and participation in Learning Channel Training and self-study programs during the required timeframe
Develops a working knowledge of state regulations and ensures compliance
Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director
Keeps abreast of professional developments in the field by reading, attending conferences and training sessions
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
College degree preferred
Successful marketing and sales experience within Sunrise Senior Living or similar industry experience
Goal achievement oriented
Ability to handle multiple priorities
Adaptable to a variety of community environments
Planning and negotiating skills
Ability to effect change
Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
Competent in organizational, time management skills
Demonstrates good judgment, problem solving and decision making skills
Ability to customarily and regularly exercise discretion and independent judgment
Proficient in computer skills, Microsoft Office (Windows, Outlook, Excel) & Sunrise applications with the ability to learn new applications
Willingness to work independently with little to no day to day supervision
Ability to travel 100% of time within North America unless otherwise indicated
As applicable, Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety & regulatory compliance
Ability to work weekends, evenings, flexible hours, available for our customers at peak service delivery days and times
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Location : Name Baltimore Metro Area
Type Full-Time
Location : City Baltimore
Location : State/Province (Full Name) Maryland
Salary Range USD $63,800.00 - USD $98,100.00 /Yr.
Variable Compensation No Variable Comp
Sunrise Senior Living is an Equal Opportunity Employer.
