The Account Manager (AM) enables Microsoft to better serve clients by applying obsession to what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency and game producers/studios. The AM will play a key role in the execution of the sales strategy of Microsoft Advertising's Gaming solutions and drive both revenue and client satisfaction across the board.
The Account Manager is a core member of the account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health [This role is flexible in that you can work up to 50% away from the office].
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Your Account Planning & Management activities will include planning with Purpose Through Client Planning: Partners with cross functional teams, including AEs, to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client @types.
You will learn about the client's business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals will focus on Gaming and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
As part of client engagement activities, you will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always lead with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results.
As a disciplined Account Manager, you will optimize the existing book of client business to achieve sales targets and deliver outstanding sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. You will use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA's features and incentives, including incubations products. You will be able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client @types.
You will collaborate with internal partners and peers to develop and strategize custom offerings to maximize upselling opportunities and accelerate the closing of deals. Account Managers will lead the efforts in operationalizing and managing all aspects of custom integrations with internal and external stakeholders.
Other:
Embody our culture and values
Qualifications
Required Qualifications:
6+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR equivalent experience.
Experience in Client Management and Account Management
Preferred Qualifications:
8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
Experience in Gaming industry, Media Planning, ProjectManagement
Advertising Client Success IC3 - The typical base pay range for this role across the U.S. is USD $83,400 - $167,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,900 - $183,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 9, 2025.
MicrosoftAdvertising #MicrosoftAI
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
