Market Research Analyst

WEC ENERGY GROUP INC • Milwaukee, WI • 13h ago

JOB REQUIREMENTS: WBS, a subsidiary of WEC Energy Group, is seeking a
Market Research Analyst in our Milwaukee, Wisconsin location. This is a
job family posting (Customer Insights & Analytics Specialist, Senior
Customer Insights & Analytics Specialist, Principal Customer Insights &
Analytics Specialist) where experience will be the determining factor.
About Us WEC Energy Group is one of the nation\'s largest electric
generation and distribution and natural gas delivery holding companies
serving 4.7 million customers across the Midwest. We are committed to
providing clean, reliable, and affordable energy in an environmentally
sustainable manner. Customers are the heart of our business, and we work
every day to help grow and support communities where we provide vital
energy services. As a Fortune 500 company, we value and develop our
employees who are making a difference in a mission that matters. We
don\'t just offer a job; we provide fulfilling careers where safety and
well-being are paramount. Join our team and experience first-hand our
commitment to your success. We offer competitive pay and benefits to
recognize your hard work and dedication. If you\'re talented, energetic
and ready for a career with a future, we want you on our team. We are
powered by a diverse and inclusive workforce fueled by the pride in what
we do. If you\'re driven by the passion to change lives, this is the
place for you. Job Summary This position has primary responsibility for
leading customer experience and customer satisfaction research efforts
for both residential and business customers. Individuals in this
position will work collaboratively with leadership and internal
stakeholders to develop strategic and tactical approaches to drive
improvements towards achieving the corporate customer satisfaction
goals. They will identify research objectives and conduct analyses of
the data to provide actionable insights and recommendations. These
individual(s) will make presentations to communicate their findings to
leadership and others in the organization. These individual(s) will
prepare reports on customer satisfaction goal progress for senior
leadership. Job Responsibilities Manage daily operations of the
corporate-wide customer satisfaction transaction survey process. Provide
accurate and timely reports on customer satisfaction goal progress to
leadership and the WEC Board of Directors. Support the development and
rollout of annual corporate customer satisfaction goals. Identify
actionable insights using statistical analysis and text/sentiment
analysis. Lead action planning meetings with internal stakeholders.
Foster relationships with internal stakeholders to understand their
business and meet their needs. Create and deliver presentations to a
wide variety of audiences, including senior leadership. Manage
residential customer online panel. Work with internal stakeholders to
identify engagement opportunities to inform... For full info follow
application link. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/43FAFCF8E3194DB9

Similar Jobs

Marketing Coordinator

MEAD & HUNT INC • Milwaukee, WI • 13h ago

Sales & Marketing

JOB REQUIREMENTS: Are you a skilled marketer looking for your next challenge? Mead & Hunt, a top engineering consulting firm, is looking for a Marketing Coordinator to write/edit proposals, develop marketing materia...

13h ago

Go to Apply

Sales Assistant

Robert Half • Milwaukee, WI • 13h ago

Sales & Marketing

Description We are looking for a dedicated and detail-oriented Sales Assistant to join our team in Milwaukee, Wisconsin. In this long-term contract role, you will provide essential support to the sales department by man...

13h ago

Go to Apply

Outside Sales Representative

GORDON FOOD SERVICE STORE LLC • Milwaukee, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you co...

1d ago

Go to Apply

Vaccine Sales Specialist

INTEGRATED NEUROSCIENCE • Milwaukee, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will provide critical oversight on matters related to the project and responsible for b...

1d ago

Go to Apply

Entry Level Outside Sales

N C H CORP • Milwaukee, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: Looking for a career that offers freedom, flexibility, personal and financial growth while getting top training and mentoring? At Certified Labs we have a need for an ambitious, entry level, outside sa...

1d ago

Go to Apply

Inside Sales Representative

COLOPLAST CORP • New Berlin, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: Inside Sales Representative (Hybrid) Location: New Berlin, US Job Family: Consumer Country/Region: United States INSIDE SALES (Customer Support) Representative |Atos Medical | New Berlin, WI Join usand...

1d ago

Go to Apply

Entry Level Outside Sales

N C H CORP • Milwaukee, WI • 1d ago

Sales & Marketing

1d ago

Go to Apply

Pharmaceutical Sales Representative

INTEGRATED NEUROSCIENCE • Milwaukee, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will be an integral part of a sales team developing and managing an assigned territory....

1d ago

Go to Apply

Rental Sales Agent

CENDANT CAR RENTAL OPERATIONS • Milwaukee, WI • 1d ago

Sales & Marketing

JOB REQUIREMENTS: \$15.00/hour Shift Premium may Apply Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We\'ll help you reach...

1d ago

Go to Apply

Outside Sales Representative

MATHESON TRI-GAS INC • Milwaukee, WI • 2d ago

Sales & Marketing

JOB REQUIREMENTS: POSITION SUMMARY Sells products for MATHESON to business and industrial establishments or individuals at sales office, store, showroom or customer\'s place of business by performing the following dutie...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.