Customer Service Associate

Walgreens • Hyannis, MA • 6d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1601055BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 520 W MAIN ST,HYANNIS,MA,02601

Full District Office Address: 520 W MAIN ST,HYANNIS,MA,02601-03576-17545-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 17545-HYANNIS MA

Similar Jobs

Operations Manager

CVS Health • Mashpee, MA • 1h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1h ago

Go to Apply

Customer Service Representative

U-Haul • Hyannis, MA • 1d ago

Management & Administrative

Location: 594 Bearses Way, Hyannis, Massachusetts 02601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

1d ago

Go to Apply

Digital Marketing Manager

Ocean Edge Resort LLC • Brewster, MA • 3d ago

Management & Administrative

The main objective of the Digital Marketing Manager position is to work with the Director of Marketing to develop & support successful strategies aimed at the group, wedding, local Food & Beverage, & leisure...

3d ago

Go to Apply

Personal Lines Associate Account Manager

World Insurance Associates, LLC. • West Yarmouth, MA • 4d ago

Management & Administrative

Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the faste...

4d ago

Go to Apply

Office/Customer Service Manager

Nauset Disposal, a Waste Connections Co. • South Yarmouth, MA • 1w ago

Management & Administrative

Waste Connections is looking for an Office /Customer Service Manager at our South Yarmouth, MA site! Responsibilities: Lead &develop a team of Customer Service Representatives & Accounting personnel to foster &am...

1w ago

Go to Apply

Office Manager

Town of Dennis • South Dennis, MA • 1w ago

Management & Administrative

The Town of Dennis seeks qualified applicants for the full-time position of Office Manager for the Council on Aging. The Office Manager is responsible for a wide range of clerical support services that assist in the day...

1w ago

Go to Apply

ADMINISTRATOR ASSISTANT (FULL TIME)

Compass Group, North America • Hyannis, MA • 1w ago

Management & Administrative

Crothall Healthcare We are hiring immediately for a full time ADMINISTRATOR ASSISTANT position. Location: Cape Cod Healthcare - 27 Park Street, Hyannis, MA 02601. Note: online applications accepted only. Schedule: Full t...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Yarmouth Port, MA • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Administrative Assistant

Barnstable County • Barnstable, MA • 2w ago

Management & Administrative

Summary Skilled administrative & professional work supporting the daily operations of the Cape Cod Commission, requiring tact & discretion with a flexible & cooperative energy; performs moderately complex Com...

2w ago

Go to Apply

Customer Service Agents - HYA

Unifi Aviation LLC • Hyannis, MA • 2w ago

Management & Administrative

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.