Summary The incumbent serves as the Outpatient CBOC Supervisor providing the full range of therapeutic services for the CBOCs associated with the Mountain Home Mental Health Outpatient Services. The incumbent assumes the administrative and clinical responsibility for the management of the assigned employees of any person-class who function within the outpatient clinic setting, while consulting and collaborating with Chief of Mental Health Outpatient Services on daily operations. Responsibilities VA Careers - Social Work: https://youtube.com/embed/enRhz\ua\UU The incumbent serves as the Outpatient CBOC Supervisor providing the full range of therapeutic services for the CBOCs associated with the Mountain Home Mental Health Outpatient Services. The incumbent assumes the administrative and clinical responsibility for the management of the assigned employees of any person-class who function within the outpatient clinic setting, while consulting and collaborating with Chief of Mental Health Outpatient Services on daily operations. The incumbent is directly responsible for the success of mental health services delivered through the Outpatient Mental Health Clinic, while also contributing to the administrative oversight of outpatient psychotherapists at multiple locations (i.e., Morristown, Norton, Sevierville, and Bristol). Additionally, the Program Manager will provide administrative assistance to the Chief of Outpatient Mental Health, Deputy ACOS for MH, and ACOS for MH, in support of the full range of psychotherapeutic service provision within the Service. Duties include but are not limited to: Plans, implements, and provides clinical and managerial oversight to Clinical Services within the Mental Health Outpatient Services, primarily through CBOCs, including requirements for staff, program coordination, education and training activities, and clinical consultation. Has direct or indirect (through subordinate supervision) administrative and professional supervision of subordinates. Ensures efficient operations for the provision of services through the CBOCs and MHC. Assures that staff members are trained and competent to perform the duties assigned. Responsibilities include supervision of staff, program management, and administrative responsibilities that are complex in scope and cover a significant portion of the Outpatient Mental Health Clinic. Scope of service includes: Community Based Outpatient Clinic (CBOC) Mental Health (Bristol, Norton, Rogersville, Morristown, Campbell County, and Sevierville) Mental Health Clinic Care Coordination Works with the Chief of Mental Health Outpatient Clinic at James H. Quillen VAMC to ensure accurate and current credentialing of assigned licensed staff, compliance with standards of practice and documentation, ethical practice, and high-quality service delivery. Reviews and updates Scope(s) of Practice, Competence Assessment(s), and practice oversight with the Chief of Outpatient Mental Health, Deputy ACOS, ACOS for MH, and the overall Mental Health Leadership Team. Assesses and assists with the professional development of peers and subordinate staff. Support staff in the team building process by promoting collaborative interaction and creative problem solving. Work Schedule: Monday through Friday 7:45am- 4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #:000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work atthe master's degree level. Current state requirements may be found by going tohttp://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: Supervisory Social Worker, GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:(a) Ability to independently organize work, set priorities, and meet multiple deadlines.(b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.(c) Ability to ensure provision of clinical social work services by supervised social workers.(d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.(e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.(f) Ability to provide staff training and development. References: VHA Handbook 5005/120, Part II, Appendix G39, September 10, 2019 The full performance level of this vacancy is GS-13. Physical Requirements: See VA Directive and Handbook 5019. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
