Sales Administrator

Alamo Group Inc. • Winn, MI • 1w ago

Position Summary:

The Sales Administrator will provide administrative support to our sales team, ensuring smooth operations and customer satisfaction. The tasks involved with this position include processing customer orders, managing and tracking customer data, handling inquiries, gathering data, and preparing customer quotes and reports. This position will primarily focus on our Governmental Sales.

Essential Functions of the Job:

Receiving, entering and processing governmental sales orders, ensuring accuracy and timely fulfillment of orders.

Organizing and filing all governmental sales-related documents, such as quotes, contracts and invoices.

Handling customer inquiries, resolving complaints, and providing after-sales support.

Maintaining up to date customer records and sales reports.

Compiling and analyzing governmental sales data to identify trends and opportunities.

Facilitate communication and collaboration between sales teams, other departments, dealers, and customers.

Knowledge, Skills and Abilities (KSA's):

Able to plan, prioritize and manage time effectively.

Advanced skill level in Microsoft Excel and other Microsoft Office applications a plus. JD Edwards experience a plus.

Strong communication, leadership and interpersonal skills with customer-service focus.

Strong attention to detail and proficiency with CRM systems.

Strong organizational and time management skills.

Able to identify and resolve issues related to orders, customer inquiries, and other sales-related matters.

Manufacturing industry experience preferred.

Prior Sales or Governmental contracts or purchasing experience preferred.

Demonstrated ability to exhibit and model Alamo Group's Leadership Core Competencies:

Leading Change / Change Management: Ability to drive improvement of team, division, and corporate goals and objectives through people. Ability to balance change and continually strive to improve business performance.

Leading People / Teamwork: Ability to design and implement strategies which maximize employees' potential and foster high ethical standards in meeting the team, division, and corporate objectives.

Communication: Ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally. The ability to develop internal and external networks and identify the issues that impact the work of the organization.

Business Acumen: Understands and interprets business financials and metrics and utilizes latest business strategies. Focuses on outcomes and creates opportunities for success. Acquires and utilizes human, financial, material and information resources effectively.

Results Driven :_ _Ability to make timely and effective decisions and produce results through planning and the implementation and evaluation of business metrics, systems, policies, and program; stressing accountability and continuous improvement

Education and Experience :

High School Diploma or equivalent required.

Minimum 5 years' previous sales administrator experience, preferably in an agricultural, forestry or industrial market.

Working Conditions:

Office setting with remote work potential

Alamo Group is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law).

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