Director of Rooms

Omni Hotels • Tucson, AZ • 10h ago

Overview

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

TheDirector of Roomsis responsible for the performance of the Rooms Division, including Front Desk, Guest Services, Housekeeping, Laundry, and the Spa. This is an executive level position reporting to the General Manager. The successful candidate demonstrates their ability to produce balanced financial, guest experience and associate satisfaction outcomes.

Responsibilities

Functions as the strategic business leader of the property's Rooms Operations; areas of responsibility include Front Office, Housekeeping, Laundry, the Spa, and Guest Services.

Ensures all lobby and common areas are maintained and provide a luxury experience for all guests.

Analyzes service issues and identifies trends.

Showing year-over-year improvement in associate satisfaction scores throughout the division including maintaining low turnover and high promotion-from-within ratings

Controlling payroll and direct expenses in line with the budget and varying levels of business using corporate-wide technology and other systems

Participation in weekly forecasting and scheduling activities

Provides assistance to Director of Finance during annual budget process for the Rooms Division.

Preparation of action plans as directed by management

Daily reviews of operating outcomes (including corrective action if required)

Stays visible and connects with guests on a regular basis to obtain feedback on product quality, service levels and overall satisfaction.

Works with direct reports (e.g. department heads) to develop and implement departmental strategies to ensure delivery of budget, service, and retention goals.

Qualifications

Bachelor's degree or equivalency preferred

Must have previous experience in the Rooms Division in a hotel/resort property of similar size and quality for a period of five or more years

Experience in forecasting and scheduling, daily reviews and analysis of operating results preferred

Proficiency in the use of a computer is necessary (i.e. Microsoft Office Suite)

Excellent verbal and written professional communication skills required

Must demonstrate strong leadership skills and the ability to nurture managers-in-training

Must be detail-oriented and organized

Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner

Must be highly service-oriented

The ability to work a flexible schedule, including nights, weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Job LocationsUS-AZ-Tucson

Posted Date2 hours ago(4/29/2025 7:02 PM)

Requisition ID 2025-122603

of Openings 1

Category (Portal Searching) Rooms Operations

Similar Jobs

Construction Manager - Arizona

Hatch • Tucson, AZ • 1h ago

Trucking & Construction

Construction Manager - ArizonaApply now » Apply now Apply Now Start apply with LinkedIn Start Please wait... Date:Apr 30, 2025 Location: Tucson, AZ, US Company: Hatch Requisition ID: 95276 Job Catego...

1h ago

Go to Apply

Construction and Maintenance Project Manager (Remote)

ABCO Facility Maintenance • Tucson, AZ • 1h ago

Trucking & Construction

Construction and Maintenance Project Manager (Remote) EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, rel...

1h ago

Go to Apply

Market Director of Business Development

Select Medical • Tucson, AZ • 10h ago

Sales & Marketing

Overview Select Specialty Hospital Critical Illness Recovery Hospital (LTACH) Market Director of Business Development Market Directors of Business Development lead business development and admissions efforts for...

10h ago

Go to Apply

Operations Manager

CVS Health • Tucson, AZ • 10h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions com...

10h ago

Go to Apply

Travel Physical Therapist

ATI Physical Therapy • Oro Valley, AZ • 10h ago

Hospital & Medical

Overview Are you a Physical Therapist looking to travel? Join ATI's Explore Program, where you'll be part of a team redefining MSK care. With a mission to deliver exceptional patient outcomes and empower clinicians to...

10h ago

Go to Apply

Travel Physical Therapist

ATI Physical Therapy • Tucson, AZ • 10h ago

Hospital & Medical

10h ago

Go to Apply

Outpatient Internal Travel Physical Therapist AZ

Select Medical • Tucson, AZ • 10h ago

Hospital & Medical

Overview Select Medical Internal Travel Program Outpatient Orthopedic Physical Therapist Banner Physical Therapy in Tucson Arizona Job Description: Banner Physical Therapy is an outpatient division of Select M...

10h ago

Go to Apply

Manager Electrical Engineer, Facilities

RTX Corporation • Tucson, AZ • 10h ago

Management & Administrative

Date Posted: 2025-04-29 Country: United States of America Location: AZ855: RMS AP Bldg M05 1151 East Hermans Road Building M05, Tucson, AZ, 85756 USA Position Role Type: Onsite U.S. Citizen, U.S. Person,...

10h ago

Go to Apply

Sr. Manager, Facilities Electrical Engineer

RTX Corporation • Tucson, AZ • 10h ago

Management & Administrative

10h ago

Go to Apply

Registered Nurse

Advanced Correctional Healthcare • Tucson, AZ • 1d ago

Hospital & Medical

Registered Nurse Job Details Job Location Correctional in Tucson - Tucson, AZ Position Type Full Time Education Level 2 Year Degree Travel Percentage None Job Shift Any Job Category Nursing/Nur...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.