Strategic Accounts Central Service

AIRGAS INC • Germantown, WI • 1d ago

JOB REQUIREMENTS: R10064592 Strategic Accounts Central Service Coordinator (Open) Location:Germantown, WI (LLC Support) - Management How will you CONTRIBUTE and GROW? Are you passionate about exceeding customer expectations? Have you had experience in a customer facing role? Are you a team player who is organized, self-motivated, resourceful, and proactive? Are you comfortable working both independently and in a team while taking ownership for your responsibilities? If you have answered yes to these questions, we have the right opportunity for you. Who are we looking for? Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Strategic Accounts Central Service Coordinator you will be responsible for providing centralized support in a fast paced dynamic environment while working directly with customers and Airgas personnel. What\'s in it for me? Airgas believes in an inclusive, diverse team culture where associates are encouraged to work both collaboratively and independently with opportunities for mentoring and growth. Airgas offers HMO health plans, 401K, and 3 weeks PTO as a new employee! Our employees can also take advantage of Life Insurance, AD&D, Short and Long Term Disability Insurance, Tuition Reimbursement, Pre-tax accounts for health and child-care and much more! If you are looking for a full-time permanent position with hybrid WFH (after training period), affordable healthcare, and career growth, we want to talk to you! As a Strategic Accounts Central Service Coordinator your responsibilities will include: Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders. Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers. Validating cylinder balances and initiating cylinder audits or account closures. Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction. Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities. A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve. Special duties as assigned. _\\\\\\\\Are you a MATCH? Are you a match? Preferred Education and Experience: High School Diploma required. Associate\'s or Bachelor\'s Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience _\\\\\\\\ We care about and support our Airgas Families. This is evident not only through our competitive compensation but... For full info follow application link. *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4D5FE14C68FD42D4

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