Key Accounts Specialist - Kroger

Lindt & Sprungli (USA) Inc. • Cincinnati, OH • 1d ago

Who We Are
At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose:
The individual in this role will work closely with the Team Leader and National Account Manager to craft, deploy, and oversee strategic programs and promotional campaigns for the Kroger account. Additionally, they will conduct thorough sales analysis, offer customer support for designated accounts, and collaborate with team to ensure alignment with customer needs, company sales objectives, and profitability targets. Additionally, they will strive to enhance operational efficiencies and identify further sales opportunities.
Essential Job Functions & Responsibilities:
Sales and Account Management
Lead divisional calls with brokers to effectively pursue assigned goals and objectives
Provide sales and promotional recommendations to the Team Lead based on meticulous sales and trend analysis
Collaborate with team to establish and uphold a comprehensive master customer presentation timeline for the entire year, encompassing both regular and seasonal business requirements, including planogram/reset schedules.
Utilize syndicated and proprietary data to deliver in-depth analysis and actionable insights, supporting the sustained growth of Lindt & Sprungli. Regularly report data findings and insights on an as-needed basis.
Monitor customer profitability and scrutinize monthly trade spending through customer profit and loss (P&L) analysis, ensuring the overall profitability of Lindt & Sprungli USA.
Forge strong direct relationships with customers' inventory/logistics teams and Lindt customer service to ensure alignment on all ordering and replenishment recommendations.
Develop and maintain an extensive understanding of the Lindt & Sprungli product portfolio and brand positioning to optimize sales efforts, employing fact-based selling strategies. Stay abreast of brand strategy and promotional initiatives that impact the business and are of significance to customers.
Fiscal Responsibility
Conduct routine promotional analysis to assess efficiency and effectiveness of trade spending and make recommendations as needed to optimize future planning and support initiatives.
Partner with management to align accurate monthly rolling forecasts in the planning systems.
Create full year sales planning tool by customer/product group/product to plan both GTS and NTS volume.
Collaborate with Demand Consensus Group (including Finance, the planning group and Marketing) to deliver information that provides value to each of their respective departments.
Qualifications & Requirements:
Skills & Knowledge:
Approximately 2 years of sales experience preferrable in CPG
Strong interpersonal and fact-based selling skills
Excellent verbal, written and formal presentation skills; strong negotiating skills
Strong data analysis skills
Detail-minded and results-oriented
Ability to solve problems strategically
Proficiency with Symphony/IRI, AC Nielsen, Spectra, Synectics
Education:
Bachelor's degree: MBA preferred
Other Requirements:
Travel up to 30%
Lindt and Spr ngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national o

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