Virtualization Engineer End User

JOHNSON CONTROLS INC • Milwaukee, WI • 1d ago

JOB REQUIREMENTS: What you will do Johnson Controls seeking a highly
organized and experienced Virtualization Engineer - End User Technology,
to join our End User Technology team. The ideal candidate will oversee
the daily operations of the End User Technology (EUT) team, ensuring the
efficient delivery of IT services and support to end-users. This role
involves managing a team of IT professionals, coordinating with
cross-functional teams, and implementing best practices to enhance the
overall user experience. This is a remote position based in the US.
Candidates must be US citizens. How you will do it Supervise and lead
the EUT operations team, providing guidance, training, and performance
evaluations. Oversee the deployment, configuration, and maintenance of
end-user technology devices, including desktops, laptops, mobile
devices, and virtual platforms. Ensure timely resolution of hardware and
software issues, providing advanced technical support when necessary.
Collaborate with cross-functional teams to develop and implement EUT
strategies, policies, and procedures. Monitor and optimize EUT
infrastructure, including resource allocation, capacity planning, and
performance tuning. Implement and maintain security protocols and
compliance standards for end-user devices. Develop and maintain
documentation for EUT configurations, processes, and procedures. Conduct
regular assessments and audits of EUT environments to identify and
address potential issues. Provide excellent customer service and support
to end-users, ensuring a positive user experience. What you will need
Required Bachelor\'s degree in Information Technology, Computer Science,
or a related field. 5 years of experience in end-user computing support
or a similar role, with at least 2 years in a supervisory or leadership
position. Strong knowledge of Windows and macOS operating systems, as
well as mobile device management (MDM) solutions such as Microsoft
Intune. Experience with virtualization technologies such as VMware,
Citrix, Microsoft Azure Virtual Desktop, and Windows 365. US Citizenship
Preferred Relevant certifications (e.g., CompTIA, Microsoft Certified:
Modern Desktop Administrator. Associate / Microsoft 365 Certified:
Endpoint Administrator Associate)Knowledge of scripting languages (e.g.,
PowerShell, Python) for automation... For full info follow application
link. Johnson Controls is an equal employment opportunity and
affirmative action employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, age, protected veteran status, status as a
qualified individual with a disability, or any other characteristic
protected by law. For more information, please view EEO is the Law. If
you are an individual with a disability and you require an accommodation
during the application process, please visit
www.johnsoncontrols.com/tomorrowneedsyou. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/D5FF29210C514672 Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.

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