PM Outlet Sever

HEI Hotels and Resorts • Atlanta, GA • 2d ago

About Us

Welcome to The American Hotel, a historic gem located in the heart of downtown Atlanta. Since opening our doors in 1962 as the city's first fully integrated hotel, we've been a symbol of Southern hospitality, innovation, and timeless elegance.Our mid-century-modern hotel is located in the downtown Fairlie District. AmericasMart, the Georgia Aquarium, and Centennial Park are a short walk from the hotel. Mercedes-Benz and State Farm Arenas are within a mile. We offer over 19,000 sq. ft. of event space. Enjoy our on-site restaurant and bar, outdoor pool, and fitness center.At The American Hotel, we pride ourselves on delivering an exceptional guest experience through personalized service, thoughtful amenities, and a commitment to creating unforgettable moments. With stylish accommodations, versatile meeting spaces, and a vibrant atmosphere, we're the perfect destination for travelers seeking a unique blend of history and modernity.Experience the legacy, charm, and warm hospitality that make The American Hotel a true Atlanta icon.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Responsibilities

Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.

Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

Prepare station for readiness prior to opening and closing of each shift.

Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.

Perform all side work duties according to side work schedules.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

Qualifications

Ability to establish and maintain effective working relationships with associates, customers and patrons.

Ability to use point of service computer.

Full knowledge of state liquor laws.

Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed. ?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job LocationsUS-GA-Atlanta

Posted Date7 hours ago(4/25/2025 3:06 PM)

Requisition ID2025-55292

CategoryFood and Beverage

Position TypeFull-Time

FLSA StatusNon-Exempt

Location NameThe American Hotel Atlanta Downtown

Discretionary Performance Bonus EligibleNo

Tipped / Service Charge EligibleYes

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