Sales Operations Associate

Arrow Electronics • Shenandoah, VA • 6d ago

Position:

Job Description:

The Sales Ops Associate is tasked with overseeing all post-sale activities for assigned client accounts. This includes client account management, managing post-sale stewardship, coordinating campaign management activities, generating post-sale reports, and providing exemplary client support and management. The role focuses on managing client campaigns, while also nurturing and expanding partner relationships. The ideal candidate for this role excels in a fast-paced setting, confidently takes responsibility for outcomes, and is dedicated to achieving impactful results from beginning to end.

What You Will Be Doing:

Support the sales team on various client campaign related tasks including but not limited to coordinating with the client on the insertion order (IO) or contract, checking the product inventory, booking the inventory for client campaigns, and managing fulfillment of the client campaigns.

Manage client campaign bookings on the CRM (Salesforce) and other relevant systems.

Book and manage media inventory based on campaign needs.

Work with sales and other teams to ensure KPIs are met.

Collaborate with internal teams to fulfill client campaigns.

Manage client campaigns, including providing regular updates or revisions.

Monitor campaigns closely, provide detailed campaign reports, communicate relevant metrics, and offer insights to enhance campaign performance and client retention.

Address client inquiries and requests promptly and effectively.

Regularly meet with team members to discuss progress and explore improvements in sales operations and support processes.

Build and strengthen client relationships to secure long-term partnerships.

Contribute to the development and management of account management process documentation.

What We Are Looking For:

BA/BS degree in business, or a related field preferred.

Professional experience in sales support, sales operations or customer service role.

2-5 years of Sales Operations or Account Management experience

Experience in Ad Tech and/or Digital Account Management is preferrable

Experience in the media and/or electronics industry is highly desirable.

Ability to multitask and juggle several responsibilities simultaneously.

Strong written and verbal communication skills

Excellent organizational skills and attention to detail

Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Work Arrangement: If in the Denver area, this position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home. Other parts of Colorado-fully remote but must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability Insurance

Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

Paid Time Off (including sick, holiday, vacation, etc.)

Tuition Reimbursement

Growth Opportunities

Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

On-site Café with Catering Option for Busy Lifestyles

24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

Bike Racks

And more!

AspenCore, a subsidiary of Arrow Electronics, is the largest publisher and marketing services provider in the electronics engineering and supply chain industry. We reach over 15 million technologists, designers, engineers, and managers. We connect this electronics community to reliable news, authoritative analysis, industry trends, and daily information on new technology. Writing and publishing to 30+ global media sites focused on more than 24 application and technology areas, with reach to an audience of over 140 million serving as a global briefing and information service for technology, innovation, & entrepreneurship.

LI-KO1

Annual Hiring Range/Hourly Rate:

$29.61 - $36.19

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Colorado (Remote Employees)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.

Time Type:

Full time

Job Category:

Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy\UnitedStates\2024-1713302215740.pdf)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

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