Overview
How You'll Make an Impact
As a Lead Account Manager, you will be instrumental in driving client success by developing and executing strategic digital media campaigns using Epsilon's personalized solutions. This role reports to a senior manager within the client services team and collaborates daily with product, sales, technology, and cross-functional teams. A top candidate would be drawn to this opportunity for the chance to directly impact client growth through innovative, data-driven strategies, leveraging Epsilon's cutting-edge digital media solutions (programmatic display, video, OTT/CTV, streaming audio). You will lead the charge in optimizing campaigns to maximize ROI, shaping client roadmaps, and contributing to Epsilon's market leadership in personalized media solutions.
What You'll Achieve
Deliver strategic programmatic campaigns that achieve client objectives, maximize ROI, and expand market share.
Orchestrate cross-functional teams to efficiently execute campaigns, identifying and capitalizing on new revenue opportunities.
Provide actionable insights through robust performance analysis, enabling continuous program optimization and informed client decisions.
Develop and manage client roadmaps aligned with forecasts, ensuring proactive strategy and risk mitigation.
Streamline processes through standardization and automation, driving scalability and maximizing resource utilization.
Gain expertise in advanced digital media strategies, data analytics, and client relationship management, fostering significant career growth.
Who You Are
What You'll Bring With You:
Bachelor's Degree from a four-year college or university (preferred).
7+ years of experience in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
Excellent client service acumen, presentation, and writing skills.
Ability to manage and prioritize multiple tasks and projects.
Track record of working across an organization to get things done.
Ability to learn quickly and think strategically.
Proficiency in Excel, Word, and PowerPoint.
Experience working with digital media solutions, including programmatic display, video, OTT/CTV, and streaming audio.
Why You Might Stand Out From Other Talent:
Results-driven with a passion for marketing, client success, and strategic media planning.
Strong ability to build lasting client relationships through data-driven solutions.
Strategic thinker with a knack for identifying growth opportunities.
Natural leader who fosters collaboration and continuous improvement.
Keen eye for operational efficiency and process optimization.
Analytical mindset with the ability to uncover insights and drive performance improvements.
Experience developing client roadmaps.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. (https://www.youtube.com/watch?v=xpjtfpntuv8&t=1s)
In addition to base salary, this role may be bonus or incentive compensation eligible. Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
Act with integrity. We are transparent and have the courage to do the right thing.
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
Innovate with purpose. We shape the market with big ideas that drive big outcomes.
Respect all voices. We embrace differences and foster a culture of connection and belonging.
Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
Time to Recharge: Flexible time off (FTO), 14 paid holidays
Time to Recover: Paid sick time
Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
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