Customer Service Associate

Walgreens • Farragut, TN • 6d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1595987BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 601 N CAMPBELL STATION RD,FARRAGUT,TN,37934

Full District Office Address: 601 N CAMPBELL STATION RD,FARRAGUT,TN,37934-01628-05053-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05053-FARRAGUT TN

Similar Jobs

Administrative Assistant I

Universal Engineering Sciences • Knoxville, TN • 1d ago

Management & Administrative

If you are a current or ex-employee of UES, please sign in here with your email.Internal Job Board Overview At UES, we're a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and dri...

1d ago

Go to Apply

Highway Project Manager

Johnson, Mirmiran, and Thompson Inc. • Knoxville, TN • 2d ago

Management & Administrative

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,300 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and...

2d ago

Go to Apply

Building Operations Manager

ASM Knoxville • Knoxville, TN • 3d ago

Management & Administrative

As the worlds leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the worlds mo...

3d ago

Go to Apply

Customer Service Representative

Foundever • Knoxville, TN • 3d ago

Management & Administrative

Customer Service Representative Job Description:[]{itemprop="description" careersite-propertyid="description"} About Us: At Foundever, we deliver leading customer experience (CX) solutions to global clients that o...

3d ago

Go to Apply

Service Sales Position

ABCO Facility Maintenance • Knoxville, TN • 3d ago

Management & Administrative

Service Sales Position EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, di...

3d ago

Go to Apply

Customer Service Representative

Advance Financial • Lenoir City, TN • 4d ago

Management & Administrative

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service. What You'll Do Assist customers online, in person, and over the phone Welc...

4d ago

Go to Apply

Purchasing Manager

UCOR • Oak Ridge, TN • 4d ago

Management & Administrative

Classification Title: Proj Proc Mgr II (Purchasing Manager) Requisition No.: 2518 Location: Oak Ridge, TN Department: Supply Chain Management Posting Date : 04/22/2025 SUMMARY:The Purchasing Manage...

4d ago

Go to Apply

Customer Service Representative

Stark Exterminators • Alcoa, TN • 5d ago

Management & Administrative

366 Glascock Street, Alcoa, TN, USA | 2023 - Maryville TN | Hourly | 16 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to prov...

5d ago

Go to Apply

Customer Service Representative

Arrow Exterminators, Inc. • Alcoa, TN • 5d ago

Management & Administrative

5d ago

Go to Apply

Scheduling Spec

Community Health Systems • Knoxville, TN • 5d ago

Management & Administrative

Job Summary The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appo...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.