Senior Information Security Engineer

TTEC • Austin, TX • 3w ago

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Information Security Engineer working remotely in US, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You'll Do

Investigate escalated security alerts and threat hunting leads across a variety of technologies (SIEM, EDR, email security, etc) for both on-prem and cloud environments, collaborating closely with Tier 1 SOC and with Threat Management team

Develop, document, and refine standard operating procedures for investigation and response

Maintain situational awareness of changes to threat landscape, industry trends, and internal operating environment

Perform regular quality assurance reviews of Tier 1 SOC triage and investigative work

Produce regular status reporting and metrics for SOC operations

You'll interact frequently with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.

You'll report to the Security Operations manager. Your role is impactful as it protects TTEC from data loss and security events.

During a Typical Day, You'll

Conduct proactive monitoring, investigations, and mitigation of security events

Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment(s)

Recognize potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event data

Research new and evolving threats with potential to impact the monitored environment

What You Bring to the Role

Cloud platform expertise (GCP, AWS, Azure) [must have]

Hands-on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence

Strong foundational knowledge of core enterprise information technologies and security principles

Experience developing and documenting processes for others to follow

Strong communication and interpersonal skills

Ability to complete open-ended tasks with limited direction/supervision

Strong analytical skills, attention to detail, and a sense of curiosity

What You Can Expect

An annual incentive program

Medical, dental, and vision

Tax-advantaged health care accounts

Financial and income protection benefits

Paid time off (PTO) and wellness time off

Tuition reimbursement and access to thousands of free online courses

Compensation

The anticipated range is $70,000 - $80,000/annual salary. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

LI-Remote

bility, or protected veteran status.

Title: Senior Information Security Engineer

Location: TX-Austin

Requisition ID: 043YA

TTEC

Go to Apply

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