**Relocation Assistance Available
Position Summary**
As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department objectives. Generally, works under limited supervision, but within established guidelines, monitoring the flow of work between own department and others in alignment with business strategies, selecting and developing effective managers and work teams, managing own organization through reliable systems and processes, and producing and analyzing more complex business information to assist in the decision-making process.
Business Context
Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc. and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest. Innovation. Integrity. Excellence. This is the story of MVW. And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context
The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a visionary leader with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a leader in recruiting, developing, and retaining technical talent on high performing teams is required. The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary
The Director, Security Operations Engineering is primarily responsible for the leadership and technical direction of operations, supporting the Information Security Engineering Operations team. This person will provide management direction and technical leadership as well as manage relationships with various internal and external 3rd party hosting providers responsible for Information Security Engineering Operations team. In addition, this person serves as an escalation point for technical problem analysis and resolution related to Information Security Engineering Operations Team Operations. It requires managerial, hands-on technical work and a strong understanding of information security challenges, domains, concepts, and principles.
Expected Contributions
Contributes to team, department and/or business results by performing more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Works to enhance the organization's capabilities through effective staffing and development of others by:
using appropriate MVW interviewing tools to hire the best managers available from inside or outside.
hiring for diversity and balance of skills.
setting and maintaining high standards for team and individual performance.
providing timely coaching and feedback.
making and rewarding distinctions in performance.
Assists more senior associates in achieving business results by:
identifying opportunities to enhance the effectiveness of business processes.
providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
participating in setting department operating plans.
recognizing and celebrating team successes.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Specific Expected Contributions
Provides leadership and day-to-day management of operations/activities supporting InformationSecurity Engineering Operations team tools and functions, including but not limited to:
Endpoint Security - Antivirus, anti-malware, device encryption, and device secure management
Web Security - Protect all networks/devices from Internet (web) based threats
E-mail Security - Protect e-mail accounts from viruses, phishing, and social engineering attacks
Account and Authentication Security - Account, password, and access security for 100k+ accounts across 200+ unique applications. Includes single sign-on and multi-factor authentication
Supports the Technical Architects in performing research, analysis, and design of enterprise security solutions to meet current and future governance and compliance requirements
Supports the ability to direct the team to limit or contain the impact of a potential cybersecurity event
Directs efforts to implement security solutions from the design specifications, product installation, maintenance and performance tuning
Maintains knowledge of external security principles and assures that existing environment retains compliance with up-to-date security standards and principles
Proactively communicates with internal security/customers/partners on security related issues
Manages support of existing technologies/systems within Information Security Engineering Operations team
May plan and manage a technical team of 4-6 associates within a security operations/infrastructure-based project
Provides financial input to IT Management as requested
May manage a subset of a project budget
Manage the development and maintenance of security process activities which includes security operational readiness, deployment, and the continued protection of Servers, PCs, Middleware, Database, Unix and other IT systems
Is a member of the MVW Risk advisory group providing guidance and recommendations
Participates in MVW's Security Response Committee on issues and efforts related to network and systems security
Responsible for managing the team that supports the internal Online Systems Catalog and incident ticket requests relating to Information and Infrastructure Protection
Candidate Profile
Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
Generally, a professional position with specific knowledge and experience in a discipline (e.g., Accounting, Human Resources, Information Technology) as well as associate management experience. College degree and/or relevant experience typically required.
Specific Candidate Profile
Education
Bachelor's degree in computer science, Information Technology, or related discipline or equivalent work experience.
Master's degree in information security or related discipline preferred.
Certifications Preferred
Technical security and/or other security risk management certification (for example: CISSP, CRISC, CISM, CCSP) preferred.
Experience
At least 10 years progressive experience in relevant Information Security discipline.
At least 7 years of experience in Information Security.
At least 3 years of experience in a management role or a similar position.
Skills and Attributes
Ability to think strategically and tactically, with effective decision-making skills.
Strong organization skills with demonstrable planning and time management capabilities.
Have experience driving projects and owning problems within a security environment.
Ability to communicate complex messages in a simple, clear, and concise manner to the various IT and non-IT teams
Strong organization skills with demonstrable planning and time management capabilities
Have solid understanding of the main tenets of information security, data privacy, & risk
Successful management and support of technologies for both in-house and 3rd party security systems
Ability to analyze, absorb, advocate, and apply rapidly changing technologies and apply them as part of security solutions to business requirements
Ability to establish and maintain a high level of peer trust and confidence
Network knowledge - firewalls/DMZs, routing protocols, networking capabilities
Knowledge of multiple system environments with extensive experience in one (Windows, Linux, IIS, SQL, Apache)
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
