Customer Service Associate

Walgreens • Joppa, MD • 1w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1594007BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 300 PULASKI HWY,JOPPA,MD,21085

Full District Office Address: 300 PULASKI HWY,JOPPA,MD,21085-03614-18946-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18946-JOPPA MD

Similar Jobs

National Accounts Operations Manager

Alliance Franchise Brands • Middle River, MD • 12h ago

Management & Administrative

Alliance Franchise Brands is looking to build a National Accounts program for the benefit of our distributed franchise network across the United States and Canada. The National Accounts Operations Manager is responsibl...

12h ago

Go to Apply

Service Leader

Chipotle Mexican Grill • Forest Hill, MD • 1d ago

Management & Administrative

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, sta...

1d ago

Go to Apply

OPERATIONS MANAGER (EVS) MEDSTAR - Rosedale, MD

Compass Group, North America • Rosedale, MD • 6d ago

Management & Administrative

Crothall Healthcare Salary: $55,000 Other Forms of Compensation: Potential end of year bonus Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and r...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Phoenix, MD • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1w ago

Go to Apply

Customer Service Associate

Walgreens • Edgewood, MD • 1w ago

Management & Administrative

1w ago

Go to Apply

Car Sales Consultant

The Hertz Corporation • Nottingham, MD • 1w ago

Management & Administrative

The? Car Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, ma...

1w ago

Go to Apply

Car Sales Consultant

The Hertz Corporation • Nottingham, MD • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Abingdon, MD • 1w ago

Management & Administrative

1w ago

Go to Apply

Car Sales Consultant

The Hertz Corporation • Nottingham, MD • 1w ago

Management & Administrative

1w ago

Go to Apply

Field Service Engineer

CACI International • Aberdeen Proving Ground, MD • 1w ago

Management & Administrative

Field Service Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 50% Typ...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.