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Supply Chain Tech - Enterprise Asset Management (EAM) - Senior Manager - US Consulting
As an Enterprise Asset Management (EAM) professional, you'll focus on bringing solutions and strategies to advance our clients' work and asset management capabilities. You'll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world through better working assets.
The opportunity
As a Senior Manager, you will be responsible for driving the sales pipeline and designing Maximo/Maximo Application Suite (MAS) EAM solutions for customers in the Power & Utility industry. Your objectives will include increasing revenue, profitability, and market competitiveness; ensuring solutions meet customer requirements; and designing and delivering complex solutions as per customer needs.
As a Senior Manager in Technology Transformation Program Delivery, you will be at the forefront of driving change and innovation within our organization. Your role will involve building and managing the delivery of technology transformation projects and programs to align with organizational strategy and achieve desired outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.
Your key responsibilities
The EAM Senior Manager will provide Maximo/MAS consulting services to EAM clients in Power & Utilities, helping them improve business performance.
As a leader in Technology Transformation Program Delivery, you will be responsible for the effective management and delivery of complex processes, solutions, and/or projects, maintaining focus on quality and risk management. You will navigate operational and organizational dynamics, ensuring the achievement of performance objectives. This role involves:
Develop external eminence across the sub-capabilities in the EAM space.
Promote an effective forum for sharing EAM expertise.
Strengthen our collective EAM knowledge, helping resolve our clients' EAM challenges.
Work with the business development team to jointly assess customer opportunities.
Capture Maximo/MAS requirements and design end-to-end solutions addressing customers' business drivers.
Support the development of new Maximo/MAS opportunities in conjunction with the business development teams.
Provide consultancy to customers in the development of their requirements, where appropriate.
Actively participate in the RFI/RFP process and develop proposals in line with customer needs, liaising and qualifying with other colleagues as necessary.
Present technical solutions to customers, both formally and informally, as required.
Author high-quality, informative content with solution descriptions and diagrams as part of the RFI/RFP process.
Be the voice of the market; gather and consolidate market observations and trends.
Validate order documentation before submitting it to the delivery team.
Provide additional information and advice to the Service Delivery and Operations team during implementation to drive successful delivery engagements that are profitable and of the highest quality.
Provide various levels of reports for top opportunities, weekly progress reports, and ad-hoc reports requested by management.
Maintain and upskill knowledge of various products, services, and industry practices.
Providing leadership and direction up to and including Managers across multiple activities.
Leading teams with broad visibility to achieve performance objectives.
Managing client relationships, revenue generation, and commercial relationships as needed.
Travel requirements: Required regularly as needed by external clients.
Skills and attributes for success
To thrive in this role, you will need a deep insight into project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and knowledge of best practices. Additionally, you should have:
Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
Ability to challenge and inspire both co-workers and clients to think about difficult situations in new and transformative ways.
Promote diverse and inclusive teaming and leadership.
Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
Actively contribute to improving operational efficiency on projects and internal initiatives.
Consistently drive projects to completion with high quality, in line with our commitment to quality.
Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
Help create a positive learning culture, coach and counsel junior team members, and help them develop.
Experience in leading engagement delivery and managing engagement economics for the whole engagement.
Proficiency in developing resource plans and budgets for the whole engagement.
Ability to manage client relationships and engage in daily interactions with clients.
Responsible for identification of sales and new opportunities.
To qualify for the role, you must have
Bachelor's degree required (4-year degree); master's degree preferred.
Degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
Typically, no less than 5 - 7 years relevant experience.
A minimum of 8 to 10 years of related work experience or a graduate degree and 7 years of related work experience.
A minimum of 8 years of experience delivering Maximo/MAS services to EAM clients.
Experience leading teams, managing engagement economics, and business development.
Flexibility to work across advisory services if needed.
Proven work experience in one or more of the following areas: Utility (Transmission, Distribution, Generation, Nuclear), Oil and Gas, Media and Entertainment, Regulatory, Customer, Supply Chain, Finance Transformation, implementation.
Willingness to travel; valid driver's license and US passport required.
Contract and Vendor Management
Hybrid and waterfall delivery methodologies
Iterative delivery methodologies
Program structuring
Project and Portfolio Management tools
Project and program definition and governance
Project or program resource management
Project or program value, finance, budget, and quality management
System Development Lifecycle
Technology Landscape
Ideally, you'll also have
Utility experience is a major plus.
Experience with Schedule, Dispatch, and Mobile.
Compatible Units experience.
Project Systems, structure, WBS creation, and accounting linkage experience.
Master's degree in Information Technology, Business Administration, or a related field.
Additional EAM product experience.
EAM Configuration tools experience is desired.
Demonstrated ability to drive outcomes and manage change effectively.
Strong negotiation and influencing skills.
Learning agility.
What we look for
We are seeking individuals who are passionate about technology and innovation, with a proven track record of leading successful technology transformation projects. Top performers in this role are those who can navigate complex challenges, build strong relationships, and drive meaningful change within the organization.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $169,900 to $388,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $203,900 to $441,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
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