Customer Service Associate

Walgreens • Mooresville, NC • 1w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1592511BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1114 BRAWLEY SCHOOL RD,MOORESVILLE,NC,28117

Full District Office Address: 1114 BRAWLEY SCHOOL RD,MOORESVILLE,NC,28117-05937-11892-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11892-MOORESVILLE NC

Similar Jobs

Administrative Assistant

Aaron's Inc • Huntersville, NC • 2d ago

Management & Administrative

Summary The Office Administrator plays a key role in supporting the Warehouse team by serving as the first point of contact for callers and visitors, ensuring efficient communication and smooth administrative processe...

2d ago

Go to Apply

Administrative Assistant

Kelly Services • Mooresville, NC • 2d ago

Management & Administrative

Kelly® Professional & Industrial is hiring an Administrative Assistant for a premier educational institute in Mooresville, NC. Short Term Assignment Shift : 1st shift 8pm-5pm Pay: $21/hr Duties: Paymen...

2d ago

Go to Apply

VP Administrative Assistant

Lowe's • Mooresville, NC • 3d ago

Management & Administrative

Your Impact The primary purpose of this role is to enable effectiveness and productivity of Vice President level company officers and thereby the business unit, by providing varied and complex operations, administrati...

3d ago

Go to Apply

Customer Service Associate

Walgreens • Huntersville, NC • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1w ago

Go to Apply

Administrative Assistant

Robert Half • Mooresville, NC • 1w ago

Management & Administrative

Description We are looking for an organized and proactive Administrative Assistant to join our team in Mooresville, North Carolina. This position offers an opportunity to work in the dynamic automotive industry, providi...

1w ago

Go to Apply

Marketing Manager

Robert Half • Troutman, NC • 1w ago

Management & Administrative

Description Robert Half Marketing & Creative is looking for a Freelance Marketing Manager for one of our clients in Charlotte, NC! This position is a 5 hours a week ongoing freelance opportunity. We're seeking a...

1w ago

Go to Apply

Funeral Services Assistant

SCI Shared Resources, LLC • Statesville, NC • 1w ago

Management & Administrative

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides clerical and administrative assistance supporting funeral operations. Other general...

1w ago

Go to Apply

Supply Chain Investigations Manager

Lowe's • Mooresville, NC • 1w ago

Management & Administrative

Identifies and intakes external/internal fraud cases across Stores, Supply Chain, Support Centers and eCommerence - Design and implement new processes or rules targeting system gaps in all selling platforms to limit...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Denver, NC • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Representative

U-Haul • Statesville, NC • 2w ago

Management & Administrative

Location: 1530 E Broad St, Statesville, North Carolina 28625 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Custom...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.