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Field Operations Specialist Marketing Activities

Indiana Farm Bureau Insurance • Rochester, IN • 2w ago

Description

Responsibilities:

Takes incoming phone calls and answers customer questions.

Handles any walk-in customers.

Collects payments.

Makes policy changes.

Assists with claims paperwork that is requested by the claim's representatives.

Provides proof of insurance documents that are requested by clients.

Creates and implements including but not limited to, social media administration, different marketing campaigns, etc.

Collaborates with the Marketing & Advertising team.

Works to build strong relationships within the community with both businesses and individuals.

Plans and puts on promotional events to bring in new business to the agency.

Services accounts by quoting various lines of business.

Conducts marketing research and analyzes data to understand the customer and market conditions.

May assist with INFB Health Plans.

Any additional duties assigned by management.

Requirements for Success:

High school diploma or GED equivalent.

5 years of customer service experience. Insurance experience highly preferred.

Must have Property & Casualty insurance license.

Demonstrated success with sales and marketing.

Demonstrated ability being agile, innovative, and risk-taking.

Strong communication skills. Ability to communicate with a variety of audiences.

Strong attention to detail.

Demonstrated problem solving skills.

Ability to interact professionally with current and prospective clients.

Ability to go through Trustworthy selling.

IFBI Perks:

An organization that values work/life balance

Paid vacation/sick leave

401(k) with match

Fulltime with a Monday - Friday schedule

Potential for a yearly bonus with a possible payout of up to 20% of the salary

Contests and incentives

Benefits eligibility within 30 days of employment

Negotiable pay based on level of experience

Collaborate in a team environment

Paid volunteer hours

FO

LI-KL1

Qualifications

Education

Required

High School or better

Licenses & Certifications

Required

Property & Casualty

Job Category: Individual Contributor

Job Type: Full-Time

230 E 9th St

Rochester, IN, USA, 46975

ReqID: FIELD005082

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