Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring for a short-term assignment as an HR operations manager. This position will be responsible for administering Kentro's benefit programs, leaves of absence and managing the daily operations of People Services. The ideal candidate will be well organized, have a high level of attention to detail, lots of energy, a drive for continuous improvement and enjoy rolling up their sleeves in a tight-knit and fast-paced environment. The assignment timeframe is anticipated to begin mid April '25 and conclude around the end of August '25.
Responsibilities:
Administration and oversight of employee benefits plans to include, medical, dental, life, AD&D, LTD, retirement plans, 401(k), FSA, EAP, and paid leave plans.
Reconciling annual and monthly insurance bills of employee benefits for timely payment.
Reconcile payroll deductions against UKG's benefit admin.
Administration of Corporate insurance programs to include the submission and investigation of claims, the review of risk management and future assessment of risk mitigation.
Ensuring compliance with all related laws and regulations to include: ERISA, FMLA, COBRA, ADA and other federal and state legislation.
Coordinating the administration and providing communication to employees about the company's 401(k) plan.
Responding to employee inquiries on compensation and benefits programs, which may involve conducting research, analyzing alternatives, and communicating resolutions.
Serve as an expert on HR processes, policies, and practices, and lead SOP task team to success
Analyze HR data for efficiency and data-driven decisions.
Partner with HR Business Partners and HR Tech to improve HR processes and automation.
Ensure HR processes are aligned with FAR and requisite employment laws.
Maintain and develop HR policies, employee handbooks, and compliance with applicable federal and state laws.
Oversee I-9, and E-Verify compliance.
Maintain data integrity and ensure compliance with privacy regulations.
Lead HR Operations team
Partner with HR VP on special projects as needed
Other duties as assigned
Location: This position is fully remote but required to reside in the United States and work EST hours.
Requirements
4-year degree in HR or related field, or equivalent combination of education and experience.
8-10 years in HR operations or HR related role, with at least 3 years in a managerial role.
Must have thorough understanding of compliance for laws and regulations regarding employment practices and general/leading HR practices.
Strong knowledge of benefits, compliance, and overall HR operations.
Experience with a tiered Shared Services model, including employee and manager self-service, shared services ticketing systems with SLAs.
Excellent interpersonal skills and ability to manage competing priorities.
Detail-oriented, with a focus on accuracy and process efficiency.
Experience with UKG and other HR tools.
Strong knowledge of ADA
Organizational skills including the ability to prioritize work and handle multiple tasks simultaneously and under pressure
Demonstrated ability to treat confidential matters with appropriate discretion
Proven ability to solve difficult problems and overcome conflict situations with effective solutions
Ability to effectively collaborate with human resource partners, management, legal and employees while providing excellent customer service to all internal and external stakeholders
Excellent interpersonal, communication and problem-solving skills with excellent attention to detail
Government Contracting experience preferred, with working knowledge of FAR.
Clearance requirement:
US Citizen or green card holder
No higher-level clearance required
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
