Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
The Legal Operations practice area in the Legal Services department is responsible for creating processes and practices to improve the day-to-day efficiency and effectiveness of the legal team, facilitate change, and control costs.?
We are looking for a Senior Legal Project Manager , this is an individual contributor position responsible for leading projects and processes to support efforts in multiple areas, including (but not limited to) technology, matter management and billing, document management, planning and reporting, knowledge management, vendor management, and training/development.
Responsibilities include:
Oversee the management and optimization of our legal technology stack
Execution of department-wide operational initiatives, such as technology enhancements, process improvements, and metrics development
Lead maintenance and updates of existing legal solutions and platforms
Contract Owner and administrator for various legal technology contracts (L4 risk rated), including Matter Management applications, Document Management applications, and other legal applications.
Research and evaluate emerging technologies to enhance legal service delivery
Assist with bringing new legal technology through security, technology, and model review/approval workflows
Assist with developing implementation strategies for new technologies
Assist with training attorneys on applications and developing resources for quick reference
Collaborate with technology partners, and legal teams on legal technology initiatives
Assist with establishing metrics and KPIs to track progress success
Data analysis in Business Objects, Excel, Tableau, and SQL
Data Governance of Legal Service's Critical Data Elements
Design and manage department SharePoint sites, including embedded forms and Power Automate workflows
Build and foster strong relationships and lines of communication with lawyers, support staff, and business partners
Troubleshoot reported issues; problem solve; and take actions to close gaps and meet new requirements
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have:
Required Qualifications:
5+ years of managing complex projects within or alongside legal environments, including law firms, risk & compliance departments, regulatory teams, or similar. Demonstrated ability to manage large-scale initiatives in professional settings
Bachelor's degree in related field (computer science, Information Systems, Legal Studies, Business Administration, or other) or equivalent work experience
Strong understanding of legal workflows and processes
Knowledge of technology and legal platforms/applications including those used at the firm and in the legal services and legal operations industry
Extensive experience as a user/administrator/business owner with legal technology platforms - matter management and electronic billing, document management, knowledge management (eCounsel or Legal Tracker, iManage, and Collaborati required)
Proven track record of successful project management
Experience evaluating and implementing new technologies
Experience developing operational, planning and custom reports and presentations - proficient in PowerPoint and Excel; Business Objects experience required
Ability to translate technical concepts to non-technical audiences
Preferred Qualifications:
Hard working with a high sense of professional responsibility, project management, and attention-to-detail; can independently and lead projects to their successful implementation
Agile and flexible thinker who can remain focused and execute in a dynamic and fast-paced environment
Strong problem solving and analytical skills
Strong understanding of the legal matter management cycle
Ability to facilitate cross-departmental collaboration throughout the company by fostering effective communication, building strong relationships, and possessing a comprehensive understanding of the business
Proficient in MS Office Suite of products
Confident communication skills, both oral and written, with the ability to present ideas and engage in conversations with technical colleagues as well as attorneys
Strong data analysis and presentation skills
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What's in it for you:
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
