Sales Associate

Encore • Lanham-Seabrook, MD • 3w ago

Position Overview

The Sales Associate is responsible for qualifying leads and managing the Event Technology Sales process for events of all sizes with a special focus on events under $5K in revenue. This role will deliver an excellent customer experience, optimize efficiencies, and maximize revenue per opportunity. The Sales Associate will also provide general sales and support including lead importing, order entry, opportunity management, and customer follow-up. This position will be based in Lanham, MD and will work alongside other Sales Associates as a cohesive team. This position reports to the Regional Sales Director, Customer Support.

Key Job Responsibilities

Sales Support and Coordination

Lead import/distribution for Venue complexes researching, as needed, to determine correct ownership of Lead.

Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.

Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers and assist their online customer experience.

Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.

Manages customers' requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.

Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.

Ensure CRM is always accurate and up to date.

Facilitate strong information exchange with aligned venue leadership teams.

Job Qualifications

· BS/BA is preferred or 1+ years of sales/event experience.

· Prior technology, sales, hospitality, or event planning experience a plus

· Technical aptitude and proficiency with computer software and programs

· Strong written and oral communication skills needed to effectively solicit and close business via phone/email.

Competencies

Hospitality

Responsiveness

Professionalism

Communicates Effectively

Action Oriented

Sales Proficiency

Initiative

Exceeds Customer Expectations

Negotiation

Results Oriented

Relationship Management

Interpersonal Organization

Work Environment

Work is performed in a centralized sales support environment within an office setting. The working conditions will vary between moderately quiet to noisy volumes. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

INDCORP

Salary Pay Range: $49,103.00 - $60,151.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Sales & Marketing

About the role: We are seeking a motivated, proactive, and hands-on Marketing Executive to support our North American marketing team. This role works with our Marketing Manager(s) to accelerate our market performanc...

5d ago

Go to Apply

Growth Marketing Intern

Renaissance • Washington, DC • 5d ago

Sales & Marketing

When you join Renaissance®, you join a global leader in pre-K-12 education technology. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for wh...

5d ago

Go to Apply

Senior Marketing & Communications, CETO

Cisco • Washington, DC • 5d ago

Sales & Marketing

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability p...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.